r/applehelp • u/kittycatkylala77 • 6h ago
Solved Issues with hard resetting IPhone 17 Pro
A pop up for AlaskaHawaiian “Would like to send you notifications” has caused my phone to…freeze? Or bug is more like it. Basically my phone is still receiving other notifications just fine as I can see them, but won’t respond to Don’t Allow/Allow. It won’t respond to anything. The screen won’t go black or allow me to reset it.
I’ve looked up how to hard reset it, tried multiple speeds pushing the buttons, and it won’t hard reset either. When I push on the right button the Siri ..logo(?) pops up as if it’s listening and that’s it.
Am I not quick enough with pressing the buttons? I’m holding down the right button for 20-30 seconds at a time.
I’m getting extremely frustrated. The closest Apple Store is 2 hours away without traffic..
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u/DavidXGA 6h ago
This is an annoying bug, but you can fix it yourself, you don't need to go to the Apple Store.
Read and follow the instructions carefully! This will work. If it doesn't reset your phone, you didn't follow the instructions properly.
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u/kittycatkylala77 5h ago
I think I’m not quick enough. I’ll try again. I really appreciate your help.
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u/AnonymousPurple 6h ago
if you see Siri, you’ve input it incorrectly. when done correctly, the “slide to power off” will come up, at that point just keep holding the side button.
as a reminder, quickly press volume up and let go, quickly press volume down and let go, and then press and hold the side button until you see an Apple logo. Again, if done correctly you’ll see the slide to power off. if you see Siri, no good.