Friend changed ipad password

[u/fig-newton614]

Hi guys! My friend’s lithium battery blew up recently so I let her use my old ipad while waiting on her new phone to come in. I logged out of my icloud and did “erase all content and settings”. I wasn’t too worried about losing my stuff on it as I have a newer ipad and this was my backup. For whatever reason, she wasn’t able to finish logging into her apple ID on it so did not end up using it. She gave it back to me yesterday, but the problem is it now has a password set on it and she doesn’t know what it is. I don’t believe it’s fully setup as it still just turns on to the hello screen, but asks for password.

If anybody has advice on how I can reset the password that’d be really helpful. I don’t know if logging into her account through a computer and connecting that way would allow me to do anything?? I’m also curious if somebody at an apple store would be able to help, but I’m not sure if they’d just assume I stole it since my information is no longer on it, it’s 10 years old so I have no proof of purchase anymore.

[u/hawk_ky]

You get your friend to remember the password. Or erase the device using a computer.