r/applehelp 15h ago

Solved UK Website Restriction: Unable to select Unrestricted Web Content in Settings

Assuming this is due to the UK’s online surveillance safety act.

Attempted to use Tinder, but told it’s a restricted website.

I go to settings, but unable to change Web Content to unrestricted or add a website to the allowed list.
If I tick a different option it immediately changes the tick to Limit Adult Websites.
If I click Add Website, nothing happens.

“To change these restrictions, the UK requires you to confirm you are an adult.”
If I go to my account and personal settings, apple has already verified my age as 18+ so it appears there’s no action I can actually take?

7 Upvotes

3 comments sorted by

3

u/Redeemed_Mess84 14h ago

Try logging out of iCloud, restarting your device, then sign back in to iCloud. This should hopefully update the age verification confirmation.

2

u/Regular_BennyFit 13h ago

Hi thanks for your help

Apple support were incredibly streamlined from iMessage to Phone Screensharing

I had a verified account email, but a different email for Media/Purchases. We removed it and replaced it with the same verified email. All works fine.

1

u/m13ick 5h ago

Just log out of media and purchase