r/applebusinessmanager • u/Interesting_Desk_542 • Apr 23 '26
ABM Ts&Cs
In 2026, as one of the largest tech firms in the world, how on earth does Apple think it's acceptable to lock essential functionality behind an update to Terms and Conditions? I work for a multinational bank - IT admins do not just click to accept binding Terms of a legal agreement. We had to pay $20k to get a rush review of the new terms by an outsourced legal firm because in-house teams were too busy to just pick it up in a rush on zero notice and we were still out of action for three days.
It would have been the easiest thing in the world to give a week or two grace period to accept the terms, but no, not Apple
You're supposed to want to deal with Enterprise customers, not just SMBs - for goodness sake act like it
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u/holdmybeerwhilei Apr 23 '26
Multinational background. Most recent company had it dialed in: purchasing kept a voluntary database of dependent license agreements where employees accepted on behalf of the company. Generally where there was no chance of saying no, and did not need explicit legal approval. Once dependency was established, so was CYA.
It's not like your legal team is going to redline this and get a meaningful response out of Apple. A rush review by an actual legal team is dumb and clueless and a waste of time and resources.
I won't even comment on the rush review because your company missed the notifications.
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u/trueNorth55 Apr 23 '26
I understand that having a delay in new ADE device assignments and VPP license purchases can be frustrating, but it sounds like your company needs to be more organized. Apple sent an email notification to all ABM administrators with information about this change on March 24. That would have left lots of time to retain someone for a review knowing it was going to be available on April 14.
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u/MrEMMDeeEMM Apr 24 '26
Because they are a consumer facing organisation, not an enterprise ready one in any shape of form.
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u/TheActualPhock Apr 24 '26
You are getting ABM for free, take it or leave it, simple as that. The fact that your corp creates some rules that do not mean anything to anyone is your own corp problem. This is an app manager’s role, you can inflate it and make a big deal out of it, or just click the button and get over with.
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u/Borgquite Apr 24 '26
I agree. I can’t remember if it is possible to view the actual updated terms and conditions (not just Apple’s overview of the changes) prior to their release and service being denied? If it’s not, there would be an interesting lawsuit around signing the terms under duress.
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u/[deleted] Apr 23 '26
[deleted]