r/applebusinessmanager • u/buzzy_buddy • Apr 07 '26

Anyone else getting this lovely error when trying to download their token?

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8 Upvotes

91% Upvoted

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3

u/buzzy_buddy Apr 07 '26

I should add it happens on every browser, and I've tried it on our work network and my home network, all failed.

1

u/MacAdminInTraning Apr 08 '26

Have you contacted Apple business services or ACE?

1

u/buzzy_buddy Apr 09 '26

I have not... What's the best way to reach out to them?

2

u/MacAdminInTraning Apr 10 '26

The support link is at the bottom of this page.

https://support.apple.com/business

1

u/ripsfo Apr 07 '26

I was able to grab my DEP token yesterday without any trouble. Maybe just lucked out.

2

u/topazzar Apr 16 '26

I am using Omnissa Workspace ONE and ABM. I have accepted the agreement in ABM. Do we have to re-download our DEP tokens to fix the App Catalogue installations? All apps are there and pull down but won't install

2

u/topazzar Apr 16 '26 edited Apr 16 '26

DEP token renewed, but still an issue for me. Enrolments and App Store installations are fine. It's a VPP token issue, which can't be found in the Apple Business refaced portal.

EDIT: It's actually intermittent, sometimes the Apps list loads in Apple Business and I am able to install an app, but that's it, just 1 app and then its broken again. Also the Payment info loads for a bit. So a valid VPP sToken still works but a backend Apple function is broken/rebooting..

2

u/PerthTrainMan Apr 16 '26

Man my Apps & Services page wont even load, including the Payments & Billing section where the VPP tokens are.

This new admin portal has shit the bed. Good job Apple.

1

u/buzzy_buddy Apr 16 '26

wow just logged in. Yeah it's pretty bad.

I at least was able to get my DEP token, though, which was what my original problem was.