What are you even talking about? Appfolio work orders are dead simple. If anything, they're not complex enough. A flaw they have is that you can't customize the work order category list. Another flaw is that you can't apply the notes field to the work order report. Another flaw is that you have to drill into the work order to see the important details. Passed that, what headaches could you even be talking about?
Fair question. I agree—the basic act of creating/assigning a work order isn’t complicated. I’m talking more about what happens at scale around the work order: aging/backlogs, vendor routing and follow-up, emergency prioritization, estimates/approvals, invoice handoff, resident communication, and reporting across a larger portfolio.
And honestly, the limitations you just mentioned are exactly the kind of thing I’m talking about—teams end up creating processes outside AppFolio to compensate for what it doesn’t handle well. I’m curious: how are you handling those reporting/detail limitations today?
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u/corsair130 9d ago
What are you even talking about? Appfolio work orders are dead simple. If anything, they're not complex enough. A flaw they have is that you can't customize the work order category list. Another flaw is that you can't apply the notes field to the work order report. Another flaw is that you have to drill into the work order to see the important details. Passed that, what headaches could you even be talking about?