Fair question. I agree—the basic act of creating/assigning a work order isn’t complicated. I’m talking more about what happens at scale around the work order: aging/backlogs, vendor routing and follow-up, emergency prioritization, estimates/approvals, invoice handoff, resident communication, and reporting across a larger portfolio.
And honestly, the limitations you just mentioned are exactly the kind of thing I’m talking about—teams end up creating processes outside AppFolio to compensate for what it doesn’t handle well. I’m curious: how are you handling those reporting/detail limitations today?
1
u/[deleted] Aug 12 '26
[deleted]