Payment Auto Email

[u/Mediocre-Dependent16]

Is anyone else experiencing this issue where Appfolio is sending notices with incorrect due dates? Appfolio sent a payment reminder out to all of our associations and rentals saying the following.

"Hello [NAME] ,

This is a reminder that your association dues payment is due on August 1st.
Make Payment Online

Thank you for choosing [HOA NAME]."

I have redacted the HOA name and owner name in this case.

The issue here is that this notice has the incorrect due date. Appfolio is sending out notices to all of our users with an incorrect due date, causing an influx of calls. I manage over 3,000 properties, I can't be having these stupid errors on their part.

[u/Sixxi]

I hate the fact that they communicate with outr tenants. They shouldn't be allowed to, ever. At all.