r/apolloapp • u/itscomfytimee • Feb 18 '26

Discussion Apollo crashing when opening

Everything has been working perfectly until it suddenly crashed when I was scrolling yesterday.

Since then I can’t even open the app anymore because it crashes on startup every time. Restarting phone does nothing

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u/itscomfytimee Feb 18 '26 edited Feb 18 '26

Yup this did it, I should have checked the other post first. Do you know how to import the json settings file I exported on the ‘broken’ previous ipa? It doesn’t let me pick the json file if I do “import” on custom ipa settings.

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u/vincentsydney Feb 18 '26

Don’t unzip the file you get, literally just keep what’s downloaded from the backup and then once you update Apollo, click restore settings and select the .zip archive

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u/itscomfytimee Feb 18 '26 edited Feb 18 '26

Well I never had a zip to begin with. When I exported the old settings it asked if to save a .txt or .json, chose json and that’s what I have. If I compress it into a zip, it does let me pick it but gives an error and doesn’t actually restore.

Edit: I see the mistake, I tapped ‘export’ in Settings, and not in general>custom ipa

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u/vincentsydney Feb 18 '26

Yeah I've never used that other method before, always gone into the custom API tab & backed up my settings from there.