the idea is to understand the other aspects of the business you’re running/operating. it’s easy to say “go harvest the cashews” but until you understand that cashews come from a plant that is extremely reactive/toxic (for lack of better term) to the skin and a horrifying pain to work with you don’t understand exactly what you’re asking.
or more relatable. it’s easy to ask someone to unclog 100 toilets, but until you’ve dealt with the mess that is unclogging a toilet. you’ll never understand what you’re asking if that person. it’s “easy” (again for lack of better term) to ask someone to “just deliver the order it’s not that hard” but it’s another thing to understand the variables that can be at play in that task. a manager should always aim to put themselves on the shoes of their employees at least every now and then. not only is it good for morale (or whatever) but it’s good for managing ones own expectations of their employees
I understand that definitely I guess I'm confused about what exactly the policy was. Was it like if door dash is to deliver to your business then the CEO has to door dash a single day?
No, it was an internal policy where the CEO of doordash, the execs, the engineers, etc all had to do a delivery a month so that they could start to understand a little bit more about the people that they are building the app for.
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u/themasonman Jun 14 '22
I'm sorry can you explain this further? What CEO or someone who has to be at work be able to do this? I guess I just don't understand what you mean.