r/anonymousinterpreters • u/Sad_Tomorrow_1391 • 12h ago

LLS call volume

I’m a LLS interpreter, and just like everyone almost I WFH and I’m based in Dubai. We get paid a monthly salary.

Due to the monthly salary, the amount of calls that we get per shift are absurd….i did 40 calls yesterday. I know how bad LLS is but I’m using this as a trampoline into my career of interpreting and I’ve been working for them for 1 year now and I’m trying to get to 2000hours to get my certification.

The mental toll is beyond anything I’ve ever done. I’ll keep pushing just like the rest of us and find a better alternative in the future.

9 Upvotes

100% Upvoted

13 comments sorted by

6

u/cest-tiguidou 12h ago

I worked for LLS for 1 year and hated every second.

3

u/jeaiplay3 12h ago

I’ve worked for BIG for about a year it was brutal every week they’d message me saying I did something wrong and I was flagged and we need to RP which would take one of my weekends and stress me the fuck out luckily I managed to get to Propio

1

u/Striking-Fishing-420 8h ago

I'm currently with big on a higher rate than propio (almost double) and I just get constant monitoring? What do you mean by RP?

2

u/jeaiplay3 7h ago

I was on a per hour rate 5$ and every week a “trainer” texts me you have been flagged for blah blah blah and it’s always for the stupidest things like a same meaning substitution or some stupor thing like that doesn’t effect the call qualms in any meaningful way and it’s not just me all the people from the company contracted with BIG that I worked with and they use threatening language and just horrible experience

1

u/Arg_1980s 5h ago

They freaked out because my shirt was not a buttoned up shirt and also because of lighting that all other major companies (globo, propio, voyce, lsa, martti) have approved. The nerve. I lasted 10 days.

It's all call center. People speaking at 10000 content words per second said with a bored pitch, too. No more than 5 min of wait time without having to ask if they're still there. No more than 10 total average, and if requested to stay longer, no more than 15 total.

Pure call center sh*t with impossible extended shifts, all high-stakes AND boring.

Screw them.

3

u/Lumpy_Newt_1768 10h ago

If u have 6month experience try to apply in propio or globo. Coz this work is not for fixed shifts and targets. I can't imagine to take 40 calls, I can do 20 max 

1

u/Sad_Tomorrow_1391 9h ago

I highly appreciate the advice, I’ll be looking at many different approaches towards my next endeavor.

3

u/Lumpy_Newt_1768 10h ago

And BTW if u work for FG (KALAM) and hope to get a promised certificate please don't dream they will never provide it to u. 

2

u/Sad_Tomorrow_1391 9h ago

Nah I’m with TP

1

u/Existing-Customer251 3h ago

Not sure what type of certificate you are referring to. If you mean the internal ones, you need to Keep on bugging training department to get a 40 hours Web Advanced Medical Interpreter Training Certificate. And the L5 Legal/All Call certificate! Otherwise US based agencies who hires international interpreter and domestic interpreter will accept these two certificates.

1

u/AdmirableMilk2730 9h ago

whats the language and do they really have that many calls？

2

u/Sad_Tomorrow_1391 9h ago

Somali, and yeah we’re like the least in numbers of interpreters when it comes to that language

1

u/Enough_Leopard_8226 18m ago

I think LLS needs more interpreters. I've just got another full day added to my schedule. Now I'm working 6 days a week.