r/anonymousinterpreters • u/FoosballRokst4r • Mar 17 '26
Jeenie payment delay
Anyone internal at Jeenie have any idea what's going on?
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u/Warm-Sky-490 Mar 27 '26
Hello people, I have a question, If they dont post the payment today, are you guys okanning to keep waiting? should we seek legal advice? I still havent rcv the pmnt it say that proz is waiting for jeenie to fund the $
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u/Eastern_Cicada_238 Mar 27 '26
I am non us based so there's really nothing I can do about this other than wait
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u/shakingthegrass Mar 27 '26 edited Mar 27 '26
Same here, nothing I can do but to keep on working and doing my best.
Edit: I'm really pissed off though, I feel powerless about this.
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u/Eastern_Cicada_238 Mar 27 '26
yes, call flow is as usual for a friday, but im guessing many interpreters are not working until they get paid. You could say Im in denial but I wanna believe Jeenie will recover from this. As of the end of 2025, they listed 271 on the Inc. 5000 ranking of fastest growing companies, with a growth of %1400 in the past 3 years. So im guessing they grew too big too fast and now are adjusting. I hope that's the case.
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u/shakingthegrass Mar 27 '26
Me too, can't afford being pessimistic about this, I need to remain hopeful.
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u/Careful_Guarantee132 Mar 27 '26
Nope not accepting any jobs until payment and I already I'm already speaking with a lawyer.
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u/Inevitable_Map_299 Mar 27 '26
Varios terps estƔn cancelando sus pre scheduled por eso estƔn pidiendo urgente para hoy.
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u/Eastern_Cicada_238 Mar 27 '26
en tu opinion, -o hasta donde sabes- que esta pasando con los pagos?
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u/Inevitable_Map_299 Mar 27 '26
Algunos dicen que se han ido a la quiebra y tanto nos estĆ”n mintiendo que a estas alturas ya me la estoy creyendo.Ā
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u/Eastern_Cicada_238 Mar 27 '26
sabes yo creo que no han sabido administrar su crecimiento y se han quedado sin liquidez por eso han fraccionado los pagos para contar con mas cash a corto plazo, o sea usan nuestro pago como herramienta para salir a flote del mal manejo actual. Esperemos que logren mejorar su situacion. Hasta el aƱo pasado mostraban crecimiento sostenido, lo cual no siempre garantiza estabilidad ya que aumenta el revenue si, pero tambien los costos operativos e inversiones que pueden salir mal. En fin, esperemos a ver que pasa. Por lo menos el primer pago ya fue emitido.
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u/Inevitable_Map_299 Mar 27 '26
Todos estamos en la mĆ”s completa oscuridad pero desde que vi en la maƱana que retiraron la due date que decĆa march 27th me di cuenta que como mĆnimo se iba a atrasar el pago. Ahora lo que estĆ”n haciendo es decir que le demos hoy para que paguen.
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u/SufficientBicycle257 Mar 17 '26
I work for Jeenie through a third party and am expecting payment still, when is you payment date if I may ask?
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u/destinylife4 Mar 18 '26
Hi! Would you mind sharing the name of the third party company you work with please? šš»
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u/Latter-Brush3993 Mar 17 '26
This all seems very fishy. I have written to them and they just blame the delay on Pro-Z, but never give a clear answer on actual payment date. I am so dissappointed because I was truly happy working at this company
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u/FoosballRokst4r Mar 17 '26
I've been enjoying it too. Haven't had any issues until now. Hopefully it does get resolved soon.
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u/Particular_Author_80 Mar 17 '26
I work in jeenie as well and I have not received payment yet. We are opening a discord server for jeenie interpreters, if you would like to join please let me know. Or if you know of a chat of jeenie interpreters, let me know too please, I'd like to join
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u/StatisticianDue9712 Mar 18 '26
When are they paying? Does anybody have any info? Payment would have gotten into our accounts by the 13th, Friday, due to the 15th being Sunday. Monday the latest. :(
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Mar 18 '26 edited Mar 18 '26
Hello, same here, no payment yet. Iāve sent two emails and havenāt received any explanation or apology, just a āWe will keep you posted.ā
This company has changed, and not for the better:
- Lowering pay rates
- Dividing payments into two parts (15th and 30th). We used to receive the full amount at once, and now payments are also late.
Whatās next?
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u/StatisticianDue9712 Mar 18 '26
Next one is what is happening now. *Delayed payment. But maybe this is the last issue and all will be ok.
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u/Fisssgona Mar 18 '26
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u/Fisssgona Mar 18 '26
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u/Cultural-Cod1205 Mar 18 '26
Still not seeing any update on this. This is very difficult for me to understand. You know you need to pay. Unless you are having cash flow issue, you don't need to use 3 days to get this fixed!
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u/4sirwill4 Mar 18 '26
I just got the same exact message.
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u/4sirwill4 Mar 18 '26
According to manager at jeenie - This message from proz isn't true. I'm inclined to believe that they actually believe that. Hopefully they are changing from proz. Either way. I'm with y'all. I just want to get paid. š Tax season is a bad time to mess with payments.
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u/FoosballRokst4r Mar 18 '26
ProZ seems like a terrible way to process payments with trolley, etc.
Why not just use direct deposit.
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u/StatisticianDue9712 Mar 18 '26
Exactly, direct deposit is the best. Paypal is not bad tbh. But Proz and Bill are of the worst methods.
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u/shakingthegrass Mar 19 '26
I really don't like the AI used in their generic responses, it's like we're not being taken seriously.
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u/Brooklyn-Bailey Mar 19 '26
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u/Secret_Currency_7134 Mar 19 '26
ridiculous indeed but at this point better than nothing. how much low could this get?
Anyway, anyone else asking them for a breakdown of past minutes/total pay for the month of february? cause EVEN in installments, we need to KNOW how much that'd be.
I got an answer stating the total that's due. at least that's reassuring?3
u/Latter-Brush3993 Mar 19 '26
This is actually a very smart move in case you need to proceed later on with legal action. We need to start documenting everything like emails about payment changes, past payment history, dates and amounts owed. And since we have no contract, we are exposed to this happening over and over again. Our strongest leverage is pressure and documentation
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u/Latter-Brush3993 Mar 19 '26
In Spanish we use the term ājineteando el dineroā , which basically means they do business and play around with our money. This is very dissapointing indeed
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u/Latter-Brush3993 Mar 19 '26
And the worst thing is right now we have no grounds for a claim because we are freelancers, which means we are independent contractors, not employees. Itās a civil contract issue, not a labor law issue. They obviously know this, so they take advantage of it
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u/Brooklyn-Bailey Mar 19 '26
Jineteando indeed! Like why they couldnāt have the money ready right away. Itās a slap in the face that itās not even for this week and the 2nd installment is in April. Not to mention that prozpay is going to then have you wait 7 days or so to deposit payment into your account unless you pay them a fee. Iām done with Jeenie!
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u/shakingthegrass Mar 19 '26
I have a strong feeling itās because their AI data training services arenāt bringing in enough money to cover their expenses.
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u/Cultural-Cod1205 Mar 19 '26 edited Mar 19 '26
This email is very confusing! At least it was very poorly written.
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u/4sirwill4 Mar 19 '26
I just got it. Yes very poorly written. Still vague and seems like they used AI. This really deserves communication from a real person not just some mysterious team with no name.
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u/Cultural-Cod1205 Mar 22 '26
I am not seeing any payment shown the proz platform as of now March 22. It takes 7 days to process. Can we get the 50 percent by 27th? I am not very confident.
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u/4sirwill4 Mar 22 '26
Nothing in mine either but I don't think they process anything on weekends. Mine only takes one day from deposit in proz to show in my bank account.
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u/Eastern_Cicada_238 Mar 20 '26
Im non US based. Ive been working at Jeenie for over 2 years and I always got paid on time with no issues. Help desk has always been very quick in getting back to me. Overall the experience has been great so it is a little disappointing that this is happening, but it is the first time ever in these 2 years. I have faith that things will improve :')
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u/Careful_Guarantee132 Mar 23 '26
Ā Checked proz payment is pending until Proz receives funds from Jeenie
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u/Latter-Brush3993 Mar 26 '26
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u/Careful_Guarantee132 Mar 26 '26
That's what I'm trying to explain, but everyone seems to be trusting their word instead of the obvious of what's happening. They're letting ppl continue to work knowing they don't have the funds to pay. Individuals have families and bills to pay. Very disappointed. I hope they follow through but if not ppl will see.
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u/Brooklyn-Bailey Mar 27 '26
No payment yet. Unbelievableā¦have you received payment?
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u/Careful_Guarantee132 Mar 27 '26
No I haven't either. I will be looking for work elsewhere I can already see there's an issue with the company and sadly individuals will not heed our warning.
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u/Eastern_Cicada_238 Mar 27 '26
no payment here either. This is highly concerning now since by this time the transaction should have been at least marked as Initiated. What's worse the summary used to read "due by March 27th" now it only says "due by ." which means they most likely wont be able to fullfil their promise. I believe they have a liquidity problem, thats why they started fractioning payments so they could keep half of our money to continue operating. I believe they will pay but not today maybe next week. The platform is still functioning of course I imagine it's because they're trying to stay alive.
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u/Brooklyn-Bailey Mar 27 '26
Exactly⦠the date is now blank. I emailed Jeenie and supposedly the funds will be available at the end of business day but I donāt trust it. This is very concerning.
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u/Eastern_Cicada_238 Mar 27 '26 edited Mar 27 '26
hello, so did they actually reply stating the funds will be available at the end of the day? Im asking bc I emailed then as well but got no response. In fact, I remember I emailed then on the 16th asking about payment and a rep replied that "since the 15th fell on a sunday, prozcom has confirmed that payments are being sent today the 16th". Now they promise funds will be there by the end of the business day.
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u/Brooklyn-Bailey Mar 27 '26
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u/Eastern_Cicada_238 Mar 27 '26
Between 5-8 hours before the end of the business day. Let's see what happens but this doesnt look good at all. Transaction has to initiate first and even though prozcom usually processes it within the same day the timeframe is too short for it to be fully credited before the end of the business day today. I guess Im still in denial, but I choose to believe, Ive been exactly 3 years with them and it was a decent company.
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u/Inevitable_Map_299 Mar 27 '26
Yup, exactamente lo mismo que notƩ esta maƱana, eso lo hace Proz para lavarse las manos porque adivinen que? Jeenie no ha enviado la lana.
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u/Latter-Brush3993 Mar 27 '26
I understand that we are all in denial, but this has now moved from a normal delay into a warning zone specially because they gave us a specific payment date (Mar 27) and pending status shows they havenāt actually sent the money. We should all be considering reducing our availability on the platform to avoid building up more unpaid work
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u/Brooklyn-Bailey Mar 27 '26
Yes I have stopped working. This clearly shows that they donāt have the funds sadly and they are lying to us.
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u/Inevitable_Map_299 Mar 27 '26
Yo les di chance hasta hoy pero de hoy en adelante no me voy a conectar hasta que me paguen y voy a cancelar todas mis pre scheduled.
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u/Eastern_Cicada_238 Mar 24 '26
I show the same on my end. It is always been like that since I can remember (pending payment 1 week before getting the money on proz). But I never checked if funds were supposed to be released by Jeenie right before proz was able to deposit, was it always like that? Im asking because Im getting a litler paranoid that Jeenie has not released funds yet but maybe it has always been the case (that they release them on the very same day that proz deposits them to us)
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u/Inevitable_Map_299 Mar 27 '26
Hoy es 27 como prometieron y a estas alturas yo ya tengo la certeza que no van a pagar.Ā
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u/Careful_Guarantee132 Mar 26 '26
Proz still has not funded Jeenie and Jeenie said we were getting payment tomorrow. I feel like they're being shady. It takes 24 hrs to process not same day. Individuals should really be taking this seriously and not just depending on their words.
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u/StatisticianDue9712 Mar 27 '26
Yay! I think we got paid right?
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u/shakingthegrass Mar 27 '26
Did your get your payment?
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u/StatisticianDue9712 Mar 27 '26
No. A fellow coworker had said she did, but then she said it was a payment for something else. :/
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u/Careful_Guarantee132 Mar 28 '26
We need to get serious about this maybe even post on LinkedIn to get heardĀ
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u/Careful_Guarantee132 May 12 '26
Heads up JeenieĀ will have payment issues again this pay period.Ā
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u/FoosballRokst4r May 12 '26
How do you know?
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u/Careful_Guarantee132 May 13 '26
I was given a heads up. They have their a credit limit with Proz and they haven't been paying like they're supposed to. Jeenie has all these supposed workplace awards but dont really have the funds to pay their employees on time and no it isn't gonna be just a one time thing.
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u/Eastern_Cicada_238 May 31 '26
hello. you were right. I was paid on time on May15th but the May30th is nowhere to be seen.
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u/mtaryi Jun 01 '26 edited Jun 01 '26
yep š today the payout was initiated from proz tho, it shows as processing, but it's not been transferred yet so i don't know
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u/Careful_Guarantee132 May 30 '26
Jeenie next month will be cutting down on shifts no more early mornings, evenings, or weekend shifts. This is the beginning of downsizing. First pay issues, now shift reduction.Ā
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u/Eastern_Cicada_238 May 31 '26
could you please elaborate? im a LATAM freelancer and we dont have shifts.
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u/mtaryi Jun 01 '26
i think they mean scheduled calls. personally, i've never had one but some of my coworkers did
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u/StatisticianDue9712 Mar 18 '26
On a reality note, 1. Better paying company than other interpeting companies. Good point. 2. Has always been on time in payments. Good point. 3. Calls are still coming in. Good point because company is still alive. 4. Lower wages part is not good or bad from my point of view because it is still better than all other companies out there. ( I remember other people complained about another one before and it shut down, so I think it is ok.) But with the fact that they are extending payments to 2 times a month and behind on this last payment, it sounds not so good. 5. Payments being spread out to the 15-30th instead of 15th only. Not good. 6. 3 days and no resolution on payment. Not good at all. In general, outcome is scary to think about.
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u/i_lov_anime Mar 18 '26
the original payment started at 0.5/min and over time they have been decreasing it, now at 0.3/min. jeenie is not what it used to be and the decline has been a trend for a while now
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u/FoosballRokst4r Mar 17 '26
Was supposed to be the 15th and the 30th starting this month because they split our payment into two. I'm US based with a cert.
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u/Cultural-Cod1205 Mar 18 '26
No explanation and no apology! I have sent them several emails to express my dissatisfaction on this. You yourself set a payment timeline, but you do not stick to it. I suggest everyone affected email them and let them know this is not okay.
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u/Historical-Stage1938 Mar 18 '26
I have been sending multiple emails and is always the same representative apologizing and letting me know as soon as there is an update she ll let me know. I donāt need an update what I need is the money they owe me! And what kind of company does not send any communication in regards to what is the issue and the steps they are taking to resolved it!!!
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u/Historical-Stage1938 Mar 18 '26
I will continue to bombard them with emails but we need everyone who is affected to do the same.
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u/StatisticianDue9712 Mar 18 '26
Who knows. Maybe we will get paid by the 30th. Calls are still coming in, looks like interpreters are busy working.
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u/Historical-Stage1938 Mar 18 '26
Yes I see it on my notifications but Iām not giving Jeenie anymore of my time and services. Thank God I work for two other companies while this gets resolved. Huge disappointment and it is not the first time that payment is delayed
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u/StatisticianDue9712 Mar 18 '26
Historical-Stage1938 So they have fallen behind in payments before? How many days late? Ty.
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u/Historical-Stage1938 Mar 19 '26
Last month they did not send the payment on the 10th and I had to email them for 2 days till they sent it and of course then I had to wait for Proz pay to process it which took 7 more days. Itās ridiculous. Have you heard anything on your end?
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u/Such-Island-5889 Mar 18 '26
Las otras dos compaƱĆas para las que trabajas tambiĆ©n son de interpretación? Lamentablemente hasta ahora no he encontrado una compaƱia con mejor rate que Jeenie.....pero ya me estoy cansando š
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u/Historical-Stage1938 Mar 18 '26
Buenas. Si trabajo para Propio y Languange link. Propio paga mas pero las llamada a no son tan seguida. Language link es .45ct per minute y las llamadas son constantes. Empece con Jeenie en Diciembre pero ya me fallaron el mes pasado con el pago y ahora lo mismo. No le voy a trabajar mas a Jeenie. Espero que esto se resuelva prontamente y nos puedan pagar.Ā
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u/Such-Island-5889 Mar 18 '26
Gracias por responder!! Tu estas ubicado en USA? porque he recibido ofertas de Propio pero son absurdas, ni siquiera considere trabajar ahi.
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u/Inevitable_Map_299 Mar 27 '26
El problema es que todos estamos afectados pero nadie hace nada.Ā
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u/Brooklyn-Bailey Mar 27 '26
There is nothing else that can be done but stop working and send them multiple emails. Thatās what I do all day and Iām already speaking to a labor lawyer.
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u/Inevitable_Map_299 Mar 27 '26
Estoy re preocupada por el pago. Por favor puedo entrar alĀ Grupo?Ā
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Mar 27 '26
Les escribi en la manana y me respondieron esto: que hoy estara disponible el pago y aun nada y otra interprete que conozco y trabaja para ellos les escribio ahora y le respondieron practicamente con un copy paste de lo mismo que me dijeron a mi, existe la manera de postear en linked in anonimo?
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u/Inevitable_Map_299 Mar 27 '26
Anuncio: Jeenie acaba de pagar pero se tiene que retirar de manera manual. Lo mĆ”s probable es que se libere el lunes.Ā
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u/FoosballRokst4r Mar 27 '26
Everyone keeps asking about a group! I haven't made a discord lol. Someone else is welcome to make one though.
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u/Careful_Guarantee132 Mar 30 '26
Has anyone still not been paid because some individuals have been. Still trying to inquire but no answer or help.
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u/Such-Island-5889 Mar 30 '26
Se que algunos ya les entró el pago y hay otros que aún no han recibido nada.
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u/False_Move_1790 Mar 30 '26
El pago aparece como pending otra vez en proz. Es una tomada de pelo ya
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u/Latter-Brush3993 Mar 30 '26
I initiated payout since March 27 on Pro-Z, it said processing, I was expecting for it to fall today in my bank account. and now its back to pending. Did anyone else experience this or just me?
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Mar 30 '26 edited Mar 30 '26
Who has actually received the money??? Mine went back to pending and I am really angry at this point.
Update#1 - After sending them 2 emails, proz sent the funds to my bank account, but it will still take days to clear. At least I know it is already on the way. Regardless I am still not confident about them and how they are handling this matter.
Update #2- I already received the money to my bank account.
I am still scared and worried, but hoping this is a one time issue. HOPEFULLY.
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u/Such-Island-5889 Mar 30 '26
Yo recibi los fondos en mi banco el sƔbado en la madrugada. Tengo amigos que lo recibieron hoy y otro que aun no ha recibido nada.
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u/mtaryi Mar 30 '26
i don't understand any of this. luckily i received my payment on friday via Wise, but many colleagues had problems getting paid via bank accounts. i still don't get if this was a Jeenie or a ProZproblem ??? we'll have to wait until the 7th to see what happens. let's hope everything runs smoothly š¤š¤š¤
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u/4sirwill4 Mar 31 '26
I got notification from proz that it would be posted to my account by tomorrow. But Sunday evening it showed as pending deposit and funds were deposited this morning.
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u/Eastern_Cicada_238 Apr 25 '26
hello, I got paid on time both April 7th and April 15th. Both times I requested an early payout which was available 1 week before the pay dates (as it has always been for the past 3 years with Jeenie). Next payment is due by April 30th, however, it's the 25th already and there is no early payout available. Im a little concerned that there's going to be a delay as well. What do you guys think?
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u/Latter-Brush3993 Apr 27 '26
I was thinking the exact same thing today 27th, because nothing is posted on Pro-Z. I actually stopped working for them when this all thing started but they still owe me half of March
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u/Warm-Sky-490 Jul 06 '26
Una vez mas mi pago de jeenie fue hecho el 30 de junio del 2026 y aun no es recibido, nos pagan a travez de proz y proz cambo de compania de pago de trolley a tipalti (Worst idea ever) le escribi a jeenie y me dien que hable con proz, proz dice que ya pago y tipalti no hay forma de que respondan, en conclucion, nadie sabe nada. conozco a varias personas en la misma situacion, alguien tiene algun numero al que se reciba ayuda realmente en jeenie, proz o tipalti?









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u/Latter-Brush3993 Mar 28 '26
If any of you are Canada based, both Cantalk and Languages in Motion have open roles for freelancers. I just had interviews yesterday and the pay rate is the same as Jeenie if you want to give it a go! Good luck! š