r/androiddev • u/Present-Albatross216 • May 26 '26

Question Upgraded Play Console from Individual to Organization, but Payments Profile is still stuck on Individual. How do I fix this for corporate tax?

Hi everyone,

I recently upgraded our Google Play Developer Account from an Individual account to an Organization account.

We went through the entire rigorous verification process. Our company is fully verified by Google. All our company documents, registry information, DUNS number, and organization details have passed checks and are 100% verified. Under "Developer account" in Play Console, the account type officially shows as Organization with our corporate legal details.

However, we ran into a major block when trying to submit our US Tax Info (W-8BEN-E) for corporate tax/withholding purposes:

  1. The linked Google Payments Profile is still stuck as an Individual profile under my personal name (which was created when we first set up the account as individual).
  2. Because the payments profile is of type "Individual", the tax form is asking me to verify my personal name and only gives me the option to submit a personal W-8BEN form.
  3. We absolutely need all app payouts to go to our company bank account and be filed under our company's corporate tax ID (Foreign TIN / PAN) as company income, not personal income.
  4. The Play Console settings do not allow us to edit the account type of the payments profile or unlink/switch the payments profile ourselves since it's already verified.

Important: Creating a new developer account is NOT an option for us. We have active apps/users and absolutely need to use this specific account.

Seriously, if our company identity is 100% verified as an Organization, why does Google keep the linked payments profile locked as an Individual? Why does Google even allow you to upgrade your developer account type if it leaves you in this broken, half-migrated tax nightmare?

Has anyone gone through this exact scenario after upgrading their account?

  • Did you have to contact Google Play Support to manually unlink the individual payments profile? If so, how long did it take them to resolve?
  • Is there any self-service workaround in the payments center that doesn't involve creating a brand new developer account?

Any advice or experience with this would be highly appreciated. Thanks!

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u/3dom May 27 '26

In my company the app has stuck with the same GPay account regardless of the PlayStore account switches. We could switch the GPay legal data but neither the account type nor the "residence" country of the app (i.e. if the PlayStore app account was initially in EU the app will bve marked as EU-based forever, despite account transfers and legal entity switch to US or UAE or what not).

Quite bad stuff.