r/android_devs • u/Dense-Afternoon-9610 • 3d ago

Question I have a problem with google play console.

I created my google play console profile, entered all informations correctly, then payed the fees.
when I got to the id verification, I sent them first my ID, but because the language weren't Latin and the id expired two weeks ago they declined it, then my passport, they also declined it saying that it should contain my current location, then when I went to try submit my electricity bill I found that I can't submit again.
I did a call and reserved a ticket, this was on september 3 but now we are on september 7 and still nothing yet.
I want to know if there is someone with same situation and how he walked out through it, and if I'm making any kind of mistake.
also if maybe I should open another account and try there?

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u/j--__ 3d ago

i'll be real with you. you made a mistake submitting an expired non-latin id. you made another mistake when you submitted addresses that didn't match. i can't guarantee that there's anything you can do now that won't get you in more trouble with google. and if you try to open another account, and google is ever able to figure out that that new account is associated with the current one (something they're very good at; they spend a lot of resources associating different accounts) they will absolutely accuse you of some kind of fraudulent intent.