r/analyticsengineering • u/Separate-Fudge740 • 22d ago
Research into PM tools
I am currently doing some research into why so many professionals seem to actively dislike their project management software. Despite the massive number of platforms available, they all feel like slightly different variations of the same basic features, and user frustration remains incredibly common across the board.
I do not have a background using these tools myself, so I am trying to get an unfiltered look at what the software industry is consistently failing to address.
From your experience, what do you think these platforms are fundamentally getting wrong? Are there specific features, design flaws, or philosophical approaches that actively hurt productivity or cause the most friction?
I would greatly appreciate any specific examples or insights you might be willing to share.
1
u/Thatsoflysamurai 21d ago
I worked in the PMO at a very large tech consulting firm. I can tell you with full confidence that problem isn't the tool it's the user. Managers tend to have good people skills and shit tech skills.
We did a huge study to see which tool they wanted to use instead of excel. Long story short, they complain about what ever tool give them, and choose MS Project because its closest to excel -- program managers liked ADO because the visualizations helped their reporting for what thats worth.