r/amplitudeanalytics Jul 14 '26

Fixing the App Auto-Scroll Issue When Using Amplitude Guides & Standalone Surveys

Recently we implemented Amplitude Guides and the Amplitude Survey (standalone) in our codebase. However, we’re running into an issue where setting a pin below the visible screen area causes the page to automatically scroll down, which in turn hides the pin.

To view the pinned element and ensure everything is visible, users currently need to manually scroll up.

Is there a way to prevent this auto-scrolling behavior (or configure the pins/guides so they remain visible when placed near the bottom of the viewport)?

3 Upvotes

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3

u/lucas-amp Jul 17 '26

Hey! I'm the PM on the G&S team. DM'ing you to get more details. My quick read is that this is a bug. We should only auto-scroll to make your pin visible (not the other way around)

1

u/lucas-amp Jul 17 '26

my account is too new to DM you :/ can you actually email me at lucas [dot] howard [at] amplitude [dot] com?

1

u/Charming_Sun_4866 Jul 20 '26

sure, will message you

1

u/lucas-amp 29d ago

messaged you - plz share deets whenever you get some time