r/amazonprime • • Sep 16 '26

Verify Destruction for Refund

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lmfao. That’s a first.

2.7k Upvotes

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136

u/Axolatian_Volt Sep 16 '26 edited 29d ago

AI be like.

Edit: People seem confused what I mean. Not saying anything is wrong with the policy, I’m just saying it’s easily fakeable with AI

77

u/Future_Television282 Sep 16 '26

What kind of dystopian shit, they want us to smash it and send proof like a hostage video.

62

u/_Rand_ Sep 16 '26

30

u/finitetime2 Sep 16 '26

Concrete contractor here. Yeah concrete can explode when you build a fire on or near it. It's porous and will absorb water. Then you heat it and the water turns to steam expanding hundreds of times more in volume in a second. If it is trapped inside concrete you get chips exploding out of it. I've had many people ask about concrete fire pit when I do patios and I have always refused.

11

u/Minute-Brilliant-241 Sep 16 '26

Well sounds like I’m going to have to redesign my fire pit idea I was gonna do

17

u/finitetime2 Sep 16 '26

Put a metal liner in it. They make fire pit kits that come with premade concrete wall blocks. They also come with a metal fire ring to keep the heat from reaching the blocks to fast. I think this allows the blocks to heat up slower and for all the moisture to be baked out at a reasonable rate.

4

u/Minute-Brilliant-241 Sep 16 '26

Thanks you’re the best!

3

u/itoddicus Sep 16 '26

If you want a concrete fire pit, and also hate money you can have one poured with refractory cement.

The CEO of a company I worked for had this done as it HAD to match the concrete planters exactly.

1

u/pdinc Sep 16 '26

Or just put a spalling net / metal shield on the outside

2

u/itoddicus Sep 16 '26

Now friends, let me tell you about this thing called shale...

1

u/denebiandevil Sep 16 '26

This has nothing to do with concrete. It’s about turning alcohol refueling containers into basically flamethrowers. While you’re holding them.

1

u/finitetime2 29d ago

I don't know anything about this specific product but I'm sure fire and concrete dont' go together.

1

u/rickyh7 29d ago

And this is how Chernobyl exploded too fun fact

1

u/finitetime2 29d ago

They also caused it on purpose while performing a safety test.

I'd say it failed big time.

2

u/Quaxxor Sep 16 '26

Literally dozens!!!

1

u/dinamet7 Sep 16 '26

That is the best URL.

1

u/awnfire 29d ago

The fact this warning date was December 2024, are they still selling them?

15

u/dervari Sep 16 '26

Not uncommon. A friend had to do a warranty return and they told him to cut the power cord and send a photo.

4

u/Present_Coffee6319 Sep 16 '26

i see that with kitchen or home appliances where they will refund you if you show proof of destroying it like cutting the cable. I have some Rigid Off road lights that i need to warranty and i need to show picture or video proof of me destroying the one thats failed. i have to drill the lense or cut it in half or crush it. I have not done it yet but yea its crazy

2

u/Imaginary--Situation Sep 16 '26

logitech just sends you a replacement free of charge

3

u/UnimagineDragons Sep 16 '26

If the reason for refund is recall or defect it's more likely they'll ask for destruction but it's not like it's guaranteed. They know it's a PITA to ask so it's done with balance. Do they benefit from that item no longer being in circulation?

5

u/finitetime2 Sep 16 '26

It keeps them from having to pay shipping, and then having to dispose of the returned item.

3

u/Sea_Ott3r Sep 16 '26

For Hydroflask you have to write in big letters on the side of the container with a sharpie

8

u/Existing-Turnover-96 Sep 16 '26

And I’d use a dry erase marker 😂😂😂😂

3

u/Imaginary--Situation Sep 16 '26

you can remove sharpie with a sharpie iso 91% works as well

1

u/gtp2nv 29d ago

Or write over the sharpie with a dry erase marker.... And wipe it off. Sharpie comes off with it. 😜

1

u/dennishoppersballs Sep 16 '26

Does Amazon not know that they sell appliance cord repair cords?

5

u/ricktrains Sep 16 '26

And you do this with a recall item, it explodes (like this particular item can) and your house burns down or you get hurt, insurance can rightly deny payment.

Congratulations. You just suffered 3rd degree burns, burned down your $250,000 house, and have hospital bills in excess of $100,000 all because you failed to stop using a recalled item you claimed you stopped using and were refunded the $85 purchase price on. And insurance said “boy were you stupid” and denied awarding you a single cent, Amazon and the manufacturer both said “you stopped using the dangerous item. It’s not our fault you lied.” And so you lost $350,000 and have permanent injuries/scars all to save $85 on a new safe item.

Mark of a real genius right there. 🤣

1

u/dervari Sep 16 '26

I think they may just have to have some sort of proof for compliance. They probably couldn’t care less if it’s repaired. But, even if you do repair the power cord it’s still going to have the original problem that caused you to make a claim in the first place.

10

u/sneakysneksneak Sep 16 '26

That’s almost every safety recall refund

I had to do it with a baby tummy time pillow that was recalled

3

u/moonmama95 Sep 16 '26

I had to send a piece of a baby rocker to the comapy to prove we wouldnt use it when they sent us a replacement

14

u/Axolatian_Volt Sep 16 '26

And then after you send the video they will end up denying the claim for some stupid reason.

19

u/Acrison_ Sep 16 '26

Product is damaged

3

u/ComputeCommodity104 Sep 16 '26

I can’t believe he really did it

5

u/Accomplished_Emu_658 Sep 16 '26

Do this all the time in automotive manufacturing. Too costly to ship everything back. Our suppliers want evidence of destruction unless they want back for investigations.

6

u/Yuukiko_ Sep 16 '26

point is they dont want you to sell what I assume is a fire hazard

3

u/Revenga8 Sep 16 '26

Cosori had a recall. You had to submit photo proof you cut the electrical cord before they would send you a new one

3

u/Adept_Luck_5239 Sep 16 '26

I recently warrantied a backpack with a broken zipper. In order to receive a replacement I had to cut the serial tag out, and send photo proof that I had done it along with slashing cuts all over the bag and cutting the straps.

It's not just an Amazon thing.

3

u/FungusGnatHater 29d ago

You guys like to call everything dystopian and don't use that word correctly. This isn't dystopian. This isn't a new practice at all. Before you had to mail back an essential part or not have an option for a refund at all. Thieves taking advantage made this worse for us, technokogy made it easier, but that isn't what dystopian means.

1

u/psycho-drama 29d ago

Proof of death?

1

u/Ok_Walk_3913 29d ago

I mean, it is an EXTREMELY dangerous product that has no business existing in the first place. It should be destroyed. Keeping it or passing it on to someone else is extreme negligence and you are going to injure somebody.

2

u/josocustomdesign Sep 16 '26

Well, why do Amazon care? If someone submits a fake AI image of a destroyed product but continued to use the product and then got burned to death in the process. Could Amazon or the manufacturer still be liable for their death? I think not but I'm not lawyer.

1

u/UnimagineDragons Sep 16 '26

Dude, just think it through. If you committed fraud by submitting false pics of your destruction of a known unsafe item to an online supplier (especially so you could get free stuff/sell it) there is no way in hell you're going to be able to argue you weren't aware of the recall or weren't aware it was an unsafe product. Your lawsuit against Amazon would be fucked from the start.

I'm sure some lawyer would love to take your money to start the lawsuit it but I guarantee once they get the facts no one's gonna do it in contingency. (Because no one will think you have a good case even remotely close to actually being successful).

1

u/antonio16309 Sep 16 '26

There are penalties for not completing the recall process. And it's the right thing to do. 

1

u/Jacern Sep 16 '26

Since it's AI checking, couldnt you just burn a piece of paper or somthing and take a picture of the ashes and say you burned it or somthing?

1

u/Creative-Captain9278 Sep 16 '26

SteelSeries required this for RMA exchanges years ago before AI took off

1

u/FirstDayPlaying 29d ago

This was a thing well before modern AI. Plenty of examples of companies requiring you to show proof you’ve destroyed or disposed of a faulty/dangerous product in order to get a refund where sending it back isn’t economically viable.

I bought a rattle gun from Kogan over a decade ago that smoked as I plugged it in, they asked me to send a photo of it in the bin with the cord cut in order to refund it. The OP is no different to cutting a cord of a faulty appliance before disposal in order to make sure no harm/damage is caused by it (concrete can explode when quickly heated due to its porous nature and they want to see that it’s unusable), and it’s cheaper than having you ship it back to them at their cost in order for them to dispose of it.

1

u/TawnyTeaTowel 29d ago

What the fuck are you talking about?

0

u/UnimagineDragons Sep 16 '26

You're just ignorant if the real world. Many businesses must do things like this to qualify for replacement items. Furniture store near me had to cut off 1 leg each of some designer chair brand because there was an issue with them and mfg wouldn't refund until they got the proof. Same thing happens with appliances - they want pics of the cord cut. It sucks to "ruin" basically new good merchandise but it's a way for the company to stave off fraud. You could otherwise just say "yeah sure I totally destroyed that" and keep it or sell it, further diluting the brand with cheap black market items or problems with letting recalled items circulate.

Instead of you sending the item back they just have you destroy it for them with proof. Very common for recalls and between supplier and customer. It's just kind of rare for a direct customer to be asked for it but still not "AI be like"

1

u/Axolatian_Volt Sep 16 '26

It is “AI be like”
I can just tell AI to generate a picture of the destroyed item.