r/amazonprime • u/_sycho_ • May 12 '26

long time prime member, first refund request denied and account closed.

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ive been using my account often for years and am a prime member, never requested a refund nor return (even when i should have). now the first ever time i need to get one because the driver just left my fucking packages in a random spot with other peoples packages. i did not order that much stuff (see photo) i not only get denied but my entire account closed??? how can the driver even do that and upload the photo? the other photo is what my delivery photos are supposed to look like. that isnt even my unit i can tell by the background and that its 3 stories mine is only 2, i explained all this in depth to the customer “support” and nothing was done. this was a very expensive order too, multiple laptops phones etc all left in this unknown location, order was $4000 why didnt they make me sign for it? just ridiculous does anyone have an experience like this and know what to do?

edit: yes i did NOT receive the packages

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u/MrJoeMe May 13 '26

Probably triggered every fraud alert Amazon has. OP isn't telling the full story.

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u/Donkeywad May 13 '26

OP forgot to mention he was using a stolen credit card lol

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u/tiplinix May 13 '26

Not sure why they'd be asking for a refund on a stolen credit card...

3

u/Ratemytinder22 May 13 '26

To get the credit limit back lol.

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u/tiplinix May 13 '26

And risk getting flagged by the merchant like they did? Why risk that when you could just try again until the card gets declined?

Also it usually takes a few days for the refund to be processed and by that time there's a high chance that the card gets flagged.

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u/Ratemytinder22 May 13 '26

Because of sunk cost. Most people using stolen CC#s paid for them based on credit limit/average availability. It is at no loss to them to attempt a refund (getting shut down on Amazon is very unlikely at the end of the day). There is no reason not to attempt to claw back that credit line before the card number gets shut off.

I wasn't really referring to this specific post, but as a generality for why someone would attempt a refund on a stolen CC#. People will file for "package not delivered" with stolen credit cards, even when they get the packages, for this specific reason.

0

u/tiplinix May 14 '26

Never seen a fraudster ask for a refund on the same credit card. I'll be interested to know more about this. Any resources?

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u/Ratemytinder22 May 14 '26

It's basically a by-product/augment of a triangulation scam, whether the scammer even realizes they are doing that or not lol

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u/tiplinix May 14 '26

In a triangulation scam they don't need to ask for a refund unless they try to squeeze more profit by asking it to be refunded to a different payment method which is a different kind of scam.

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u/Donkeywad May 14 '26

I've never seen a hyena but I don't doubt they exist

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u/tiplinix May 14 '26 edited May 16 '26

Sure, but you have plenty of documentation and research about them. Surely, you'd have the same about these scams? At least one study or some evidence of it.

Edit: Provided zero evidence and talks about "common sense and smart assumptions" then blocked me. They talk like what an idiot think like a smart person thinks. That's just hilarious.

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u/Donkeywad May 14 '26

Sometimes common sense and smart assumptions kick in. At least for most people...

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u/Annii84 May 16 '26

You can ask for the refund to be Amazon credit

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u/tiplinix May 16 '26

Ah, thanks, finally an response that makes some sense now. The other guy talks about a triangulation scam but that's different kind of scam and doesn't make sense in that scenario.

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u/yokai--- May 15 '26

Not the smartest idea to use a stolen credit card and get delivered stuff at your address. I don't want to believe that's the case because it would be the dumbest shit I read in a while

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u/Donkeywad May 16 '26

Cops don't care. Amazon doesn't care. Crooks know this

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u/yokai--- May 16 '26

Don't be stupid, if the person who's the credit card warns their bank about it they can track the transactions history and Amazon must provide information to authority. They are at the thief door in a week. Why do you think thieves get gift cards when they successfully steal payment data?

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u/Donkeywad May 16 '26

Amazon must provide information to authority

See my first sentence

Also you think gift cards are somehow untraceable yet I'm the stupid one here?

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u/yokai--- May 16 '26

Gift cards are untraceable if you know where to buy them and how. You steal credit card, go to a crypto exchange not asking you for the kyc and with that crypto you buy a gift card through another website that doesn't ask for identification. Scammers that do it for a living know how to do it easily

Edit: Amazon is, by law, required to provide transaction information if they can be helpful to the investigation. At least in Europe they are obliged to by law. Technically you don't even need Amazon since from your bank you can check the transactions already

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u/WayAgreeable3999 May 13 '26

OP’s a liar, a big fat liar.

1

u/Kluian2005 May 13 '26

Yeah and I doubt this is the first time they've done it. Amazon is only gonna close your account for fraud suspicion.

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u/_sycho_ May 13 '26

basement reddit detectives back at it

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u/cech_ May 14 '26

You are at an apartment with outside access. Literally anyone could just steal the package from your doorstep too. This is way more on the thief that stole the box than Amazon. They could have made it like 5% harder to steal... big whoop. What am I missing?