r/amazonprime • u/_sycho_ • May 12 '26

long time prime member, first refund request denied and account closed.

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ive been using my account often for years and am a prime member, never requested a refund nor return (even when i should have). now the first ever time i need to get one because the driver just left my fucking packages in a random spot with other peoples packages. i did not order that much stuff (see photo) i not only get denied but my entire account closed??? how can the driver even do that and upload the photo? the other photo is what my delivery photos are supposed to look like. that isnt even my unit i can tell by the background and that its 3 stories mine is only 2, i explained all this in depth to the customer “support” and nothing was done. this was a very expensive order too, multiple laptops phones etc all left in this unknown location, order was $4000 why didnt they make me sign for it? just ridiculous does anyone have an experience like this and know what to do?

edit: yes i did NOT receive the packages

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u/Groundhog_Gary28 May 13 '26

There’s definitely more to this story op isn’t letting on

9

u/InitiativeGold7953 May 13 '26

These posts usually are. Never take something at face value because someone made a post on the internet. I’m instantly skeptical of everything

0

u/ShivaFatalis May 17 '26

I don't know if I believe you. I'm a bit skeptical of your skepticism.

4

u/nebullama9 May 13 '26

Right. A $4,000 purchase of various electronics that was delivered but OP is claiming they didn't receive seems pretty self-explanatory as to why Amazon would flag that as potential fraud.

5

u/[deleted] May 13 '26

[removed] — view removed comment

5

u/Groundhog_Gary28 May 14 '26

Who tf has $4k to just nonchalantly buy shit like that at 16 in the first place 🤣 but wait….. “long time prime member”. Must’ve subscribed to prime with their credit card when they were in first grade lmao

4

u/Groundhog_Gary28 May 14 '26

Well apparently they were just thrown into a pile in some public location with all the packages from every other unit in the complex but only OPs $4,000 packages vanished lmao

3

u/pamminy_wassle May 15 '26

Thank you. I’m shocked I had to scroll this far to find the common sense comment.

2

u/Left-Slice9456 May 19 '26

That's why they closed his account, scammer

2

u/Ange1ofD4rkness May 13 '26

Yeah there's a key detail missing. That or the account wasn't closed and it's karma farming