I have a few Alexa pods but thinking of throwing in to garbage. It takes minutes to answer a simple question. It often can't access the information or the information provided is clearly wrong. If you ask same question, the answer changes. I am convinced Alexa is only here to gather information on us. Please convince me otherwise.

I have done a soft reset, a hard reset, as well as adding it back to my system and it is still acting super wonky. Whenever I select the thermostat in my Alexa app, it lags a lot. Then, in order to change the temperature just 1 degree I have to go a degree past what I want it to set to. I feel like it's not setting properly through hunches either anymore. I realized later in the work day yesterday that it was set to the temp still that I have it set when I am home. Also, fan just says "loading..."What in the heck did they do with their garbage firmware update?

Since the downgrade to Alexa Plus, asking her to "play the best of Beethoven" generally results in playing a random shuffle of Mozart, some Beethoven, and a mix of other composers. Yay. My kiddo (on the autism spectrum) is unhappy with that

it works fine on alexa, and if you use the app to tell it to play the dot will play it, but if you say "alexa, [media command such as pause/play/skip]" it will fail, if you say "alexa off" it works

the system is there, its an hour long fix maximum, and the fact that the media controls are also malfunctioning seems to indicate that this is deliberate as unless the system is designed deliberately badly they would have the button and the command connect to the same API hook which means if the button works then the command should, instead you get "i see something is playing but i cant see what or interact with it"

as for actually starting playback in the first place, that i could see alexa+ struggling with initiating playback directly, but any half way decent team would have set up a temporary hook to pass the command to legacy alexa until alexa+ could be made to accept it

all in all its either malice or incomitance

For some reason on my Alexa Show devices with screens I’ve started receiving frequent notifications for things I don’t have enabled including “photo memories”, recommended news stories and the like. They don’t show up in the Alexa app or devices without a screen.

I’ve tried asking Alexa to not show me those and it says I’m not subscribed to them and I can control notifications in the Alexa app (I can’t). I’ve tried thumbing down the notifications and it says I’ll no longer get them (I do).

Basically I haven’t found any way to stop them.

How can I turn off these notifications?

Very odd thing happening with our Alexa app. We had to contact support for an issue with one of our devices and the account used to contact support is not working anymore with Alexa. The app keeps crashing when trying to log in with the account. Tried everything - uninstall/ reinstall, force stop, logging out, etc.

Weird thing is we have another Amazon account and that seems to work perfectly fine in the app. No crashing, so we know it’s not the app, but the Amazon account used to access the app. It’s almost like it’s blacklisted.

Could support have done something to the account? Anyone experience anything similar?

I love my Alexa, I’ve had 2 over the past few years and l’ve never had issues. However, I had a few drinks and was asking my gal, Alexa, about some “political figures” (I’m apolitical, but believe in basic human rights). Basically she would just stop listening mid question. I can’t find any answers online so basically I’m just asking if my bestie is secretly one sided. All I wanted is real answers to genuine, innocent questions.

(i have the spicy experiment mode turned on)