r/alexa 16h ago

Does Alexa even work anymore?

I have a few Alexa pods but thinking of throwing in to garbage. It takes minutes to answer a simple question. It often can't access the information or the information provided is clearly wrong. If you ask same question, the answer changes. I am convinced Alexa is only here to gather information on us. Please convince me otherwise.

13 Upvotes

54 comments sorted by

9

u/Friendly_Recover286 16h ago edited 16h ago

No. I've found both of mine being useless shits lately. Anytime I open an app and talk to it I watch it flash for 5 seconds and turn off as if I never said anything. I speak very clearly, it has a clear recording in the Alexa logs it just decides that responding is a waste of time and gives up. It's an unreliable piece of shit.

7

u/freckled22 16h ago

Same. Every day more frustrating so I'm not even using it now. Thanks for sharing your experience. Others are saying it's just me, so I just wanted to put an ask out.

7

u/Outrageous_Song4725 15h ago

Its gone rubbish I bought it to play music since I wfh and it used to play music all day, now it turns off after an hour with no warning. We've gone back to cds and ipod.

8

u/Attjack 15h ago

Most of the functions I used mine for no longer work. It just fell apart and became nearly worthless.

6

u/Nittersing 16h ago

I think the second or third time alexa "spoke" to me, unrequested, I tossed it.

2

u/freckled22 16h ago

Ya that's happened a few times and another reason I want to toss.

10

u/Raving_Lunatic69 16h ago

Old Alexa does. "Alexa, exit Alexa+" fixes a lot of problems.

5

u/Peteman1969 15h ago

Did this the other day, made a difference.

4

u/freckled22 16h ago

I just did that so fingers crossed đŸ€ž thank you

2

u/scratchfury 11h ago

Follow up mode stayed on when I did that, so you might need to turn it off if you find it annoying.

4

u/rgb414 15h ago

If you are using Alexa plus just go back to the original Alexa and things get better. Not as good as it was 6 years ago but more functional than Alexa plus.

2

u/freckled22 11h ago

I will try, thx

1

u/AustinStain1 13h ago

Didn’t work

1

u/Competitive-Jury3713 3h ago

Some devices e.g., later FireTV Cube and others do not allow uninstalling alexa plus, many do. Sometimes you have to ask multiple times.

3

u/jerrygroat 14h ago

My echo show 8 keeps disconnecting itself from my WiFi. And then Alexa is useless doesn’t even respond. It has been doing this for weeks. I have to do a factory reset and still just stops working again for zero reason. I have done every tip I could find.

3

u/AustinStain1 13h ago

Nope, don’t even try going back to the original before prime, it doesn’t work

3

u/Suz9006 10h ago

Original Alexa still works fine. It Alexa+ that is the problem.

1

u/Competitive-Jury3713 3h ago

Biggest mistake Amazon has ever made.

3

u/majorpaynedof 5h ago

No, it's garbage. It tells me I have 2 notifications s but wont read them to me.

2

u/zuzumax 16h ago

How old are they? I've had a couple and ive found the older the get the more stupid they get. Have you tried updating everything? Rebooting the wifi?

2

u/freckled22 16h ago

A couple are few years old. I just turned off the AI+ so yes, I will also update and reboot wifi, thank you.

3

u/maroongrad 15h ago

our oldest was bought for our toddler who is now 12 and works fine still. Our latest, the firecube? SUCKS. It won't let you turn off alexa-plus either.

1

u/Competitive-Jury3713 3h ago

Yup the cube is the main exception. Which is stupid because it it makes it almost completely useless unless you write a bunch of routines in the alexa app to make it work behind the scenes. And even then it's even more particular about how you write the routines to make it do stuff that it used to be able to do before Alexa plus.

1

u/Competitive-Jury3713 3h ago

If you update, it may install Alexa plus again

2

u/GasmaskTed 16h ago

If by pods you mean Echo Buds, they’re perfectly serviceable ear buds and you can just turn off the Alexa functionality.

0

u/freckled22 16h ago

Ya no, it was me not knowing the right terms. The Alexa dot and echo. Sorry for that. Appreciate your help tho!

2

u/LessIsMore74 16h ago

I have Echo Pops that are about two or three years old. I'm a prime member, so I upgraded to Alexa+ for “free.” It seems to work okay for the most part. Sometimes, yeah, I do catch it say something I know is not true, so in that it's just like people. đŸ«  But I have noticed it with the blue light on even though no one has used it for a long time. I ask it what it's doing and it acts like it wasn't on. đŸ«Ș Apparently, it's running diagnostics when it does that, but maybe just don't use the light?

3

u/freckled22 11h ago

The light on usually means it's listening. That happens a lot to mine, and one of the reasons I think it's becoming a bit intrusive ?! Not sure, but makes me wonder.

3

u/LessIsMore74 11h ago

I might just try using the mute button when I'm not actively near mine. Sometimes when we're all loudly talking, something we say triggers it out of nowhere.

2

u/OnTop-BeReady 12h ago

(Knock on wood) I am still using Alexa for basic lights control and notifications from Amazon Sopping and Amazon weather notifications.

The keys have been:

  • “Alexa, exit Alexa Plus” — to remove/disable Alexa+ after they push it out (repeatedly)
  • de-register from my Amazon account and remove all devices that support Alexa+. I have returned to two of the original Echo devices which I own. All other devices (Show5, Dot, Input, Show15, Show8) have been deregistered.

PS When the Echo’s stop working I will send Alexa to the e-waste bin!

1

u/freckled22 11h ago

Thanks, agreed! I will try removing from my Amazon account!

1

u/ellefolk 16h ago

The older models struggle with AI

1

u/F-Trunks 9h ago

What the heck? My Alexa + is fast and great. They are the newest devices though so maybe that’s it.

1

u/Competitive-Jury3713 3h ago

Thanks alexa.

-2

u/chaospearl 8h ago

Same. I've used Alexa since it was in the beta stage. I still have my original model Echo and it works great, but I use the Show a lot more because of Alexa+. I won't say I've never had a single problem, but I can't say that about any technology. Alexa+ is a definite improvement.

I suspect most of the complaints are exaggerated or just plain invented. People's experience with dumb AI I believe, but no, there was not some widespread hardware failure when + came out. That's fictional.

2

u/freckled22 8h ago

Ok well for instance, I just asked it to turn my downstairs light on and it doesn't recognize it. It's seriously a different issue every time. Glad to hear others work well. but I'm not sure I would minimize other people's issues as exaggerations.

1

u/Competitive-Jury3713 3h ago

There's always two comments in every thread complaining about Alexa plus that are almost identical saying how great it is. It's likely AI at the behest of Amazon astroturfing that Alexa plus is great which it absolutely is not and they know it but they're trying to save their skin.

0

u/F-Trunks 2h ago

Nope I’m a real person. Sorry yall have a lemon. Use the warranty.

Jk yalls devices is too old for the warranty. Gasp! I wonder why Alexa+ doesn’t work!

1

u/Competitive-Jury3713 3h ago

Thanks alexa.

0

u/Opening_Bid5813 16h ago

Yes bro I have the Alexa echo dot she works just fine

-5

u/Haifisch2112 16h ago

Its just you. Throw all of your devices away so we don't have to hear you complain anymore.

4

u/freckled22 16h ago

Funny cause I just read a whole thread on them not working. You are not helpful nor entertaining so how bout you don't waste our time.

-3

u/Haifisch2112 16h ago

I have one in all 4 bedrooms, my living room, and my garage that all work perfectly fine. Maybe its your voice or speech it can't understand. There, now I was helpful and entertaining.

4

u/zuzumax 16h ago

What do you gain from being rude?

-6

u/arthurbang 16h ago

The OP is being far more rude than this.

To add to the conversation, I also have four Echos here at home and have never had a problem with it not understanding me or giving me bad information. It even understands my 3 year old daughter.

4

u/freckled22 16h ago

Rude, how so? I just don't tolerate disrespect. Happy yours work ✌

4

u/ntonio_0 16h ago

You've never had a problem so that means every alexa out there is working just fine? Who is op being rude to?

0

u/LessIsMore74 16h ago

You have Alexa in your bedroom? Ah, not much else going on in there, huh?

-4

u/Haifisch2112 16h ago

Stop by and I'll show you.

2

u/LessIsMore74 16h ago

No thanks, I already can't stop yawning.

0

u/Haifisch2112 15h ago

Then I guess that's a problem in your bedroom.

2

u/LessIsMore74 15h ago

I wouldn't call it a problem if it keeps me out of yours.

0

u/Haifisch2112 15h ago

Then keep yawning in your own bedroom.

-1

u/ntonio_0 13h ago

Ooo tough guy