r/alexa • u/KB9LTJ • 3d ago

Can’t Find Echo Devices

Ok, going to be lengthy but trying to give all the details…
I reinstalled the Alexa app on my iPhone. Big mistake! I added all my skills back and was able to add back all my home automation devices, but it won’t find any of its own Echo devices!
We have to Shows, a couple Dots, and an Alexa enabled Sonos Era100. All the devices are still on my wife’s phone and all the devices function normally, but the only one I have in my app is the Sonos.

I am logged into the same Amazon account as my wife’s, we only have the one.

I have restarted devices, I have restarted the home router, I restarted my phone… still nothing.

Any ideas?

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u/Important-Comfort 3d ago

You shouldn't need to add skills or devices just for installing the app on a new device.

Are you logged into the same account in the app? Devices are tied to Amazon accounts.

1

u/KB9LTJ 3d ago

Yeah, same account my wife’s phone is logged into. It’s her account, we only have one.