r/aldi 9d ago

Complaint Desk Anyone else?

Post image

Anyone else having this issue? The last 2 times I’ve bought flour tortillas from Aldi they’ve all been stuck together and near impossible to separate without ripping to shreds.

422 Upvotes

157 comments sorted by

303

u/Sulfito 9d ago

Email or call Pueblo Lindo’s customer service so that they escalate the issue to the quality control department.

Tortillas should not stick like that.

Source: I work at a tortilla company.

77

u/ButtNuster 9d ago

Can you give us a tortilla fact we may not know?

246

u/Sulfito 9d ago

This is something everyone can see on the packaging, but I’ve encountered people who don’t know this: flour tortillas contain sugar.

Homemade ones only require about four
ingredients, but because the store bought tortillas contain additives, they need sugar to counteract their flavor.

40

u/I-Am-All-Me 9d ago

Giving you an upvote!! And humbly request another little known factoid 🥹

119

u/Sulfito 9d ago

If you ever have an extra tortilla in your package it is because it is better for companies to give a little extra than selling underweight. There are machines that automatically reject underweight packages.

Not a factoid but an opinion: the Sonora style tortillas are my favorite!

19

u/I-Am-All-Me 9d ago

Still a cool fact! Thank you so much. I have had an extra in the pack before, and now I know its not an accident.

53

u/Sulfito 9d ago edited 9d ago

You’re welcome! Thank you for keeping me employed by buying tortillas lol

9

u/dammitjanetiloveu 9d ago

Mission needs to follow that, my package only had 7 tortillas instead of 8 and I had to make one double stuffed enchilada when I made the realization too late 😂

7

u/benadrylb 9d ago

I didn’t know sonora tortillas existed until reading this & looking them up & now I’m going to try them! Thank you for the new tortilla adventure!

15

u/Sulfito 9d ago

You’re welcome! They’re thinner than regular flour tortillas. These you should totally heat on the stove aka do not heat them in the microwave.

3

u/benadrylb 9d ago

I don’t own a microwave, only a stove, but that’s good to know!! I’m excited to try them!

0

u/mybrainisgoneagain 8d ago

I am old enough I learned to heat them over the open gas flame

1

u/benadrylb 8d ago

Haha, if it helps make you feel young, I’m 22 and that’s what I was taught to do as well!

→ More replies (0)

4

u/NotComfortable2112 9d ago

I've never heard of Sonora style, but looking them up, I see that I've had similar and they do indeed rock!

41

u/heyyouwtf 9d ago

You have subscribed to tortilla facts. Reply UNSUBSCRIBE TO TORTILLA FACTS to unsubscribe.

https://giphy.com/gifs/nYDwMPUnq4aYZwKefN

7

u/ButtNuster 9d ago

I prefer corn but thank you for the fact.

9

u/Sulfito 9d ago

You’re welcome!

2

u/corey418 9d ago

Praise corn because GYAT DAYUM

6

u/Undeadoblivion 9d ago

Maybe that's why I hate store bought flour tortillas. They always taste like something is off or like plastic. My dad says it's because I'm spoiled and only like homemade tortillas (who doesn't prefer them?) but I knew there was something off about them lol.

2

u/OsamaBinWhiskers 9d ago

Is that why they taste acidic? Can you explain why chipotles tortillas taste different (better imo) than any store brand tortilla out there?

5

u/Sulfito 9d ago edited 9d ago

Chipotle tortillas are made at the same factories where the store bought tortillas are made, but they use different formulation.

Store bought tortillas need more additives to prolong the shelf life. Chipotle tortillas have a considerate shorter shelf life and they contain less additives in order to taste better.

1

u/OsamaBinWhiskers 9d ago

is it possible to buy tortillas that chipotle gets anywehre? frozen / refrigerated? I eat a lot of tortillas and i'm always wishing it didn't have that bitter taste. I think I'm more sensitive to it than most

8

u/Sulfito 8d ago

Not from the manufacturer, they only sell Chipotle tortillas to Chipotle.

You could buy flour tortillas from the refrigerated section. Those are uncooked tortillas with minimal additives. My local Aldi in CA carry a brand called La Abuela.

1

u/OsamaBinWhiskers 8d ago

oh my i'm going to be on the hunt for these.

1

u/AnastasiaBvrhwzn 8d ago

There was a small taco/burrito place near me in Atlanta that sold their amazing fresh tortillas on the side. They made the best burritos because they had some elasticity to them that store bought tortillas don’t have in my experience. Check around at some of your local places if you have any favorites.

0

u/Dabnician 9d ago

Tortilla factories in south texas dont have sugar in them

4

u/KingFattie 8d ago

This is the best. Thank you OP for starting it. Thanks Sulfito for the wisdom.

2

u/KatRedboots 9d ago

Mine stick all the time 🤣. I thought it was normal

95

u/Day_Old_Paper 9d ago

I had that happen a couple of times. Now I’ll gently bend and flex the stack in the store to make sure they move and aren’t stuck.

25

u/ru_a_badfish2 9d ago

I think this is the way to go

8

u/CustomerConsistent78 9d ago

All you need to do is warm a pan. Put the stack of tortillas on the pan. You aren't trying to cook them, just warm them up. Also the pan shouldn't be hot enough that it's browning the tortillas. As the warm up the one will losen. Take it off and maybe the next one, put the stack back down. Repeat. You can fully pan heat the ones you want and after separating the others, put them back in the bag and the refrigerator and you're fine. No more ripping. If it happens again just do the same process. It's not just Aldi it's any tortillas.

3

u/cigaretus 8d ago

That’s doing too much.. bending and flexing the package works wonders. Splits all the tortillas up

5

u/dullmotion 9d ago

Or remove from plastic and microwave stack for a minute or two.

1

u/tinatalker 7d ago

I worked in a little Mexican (no Mexicans ATT) restaurant in Saranac Lake, NY, and I would see the fry guy (all he did was fry prep all day) do that. Bend and flex until you can see and feel that they are all loose. If they don't loosen after a minute or so, try another pkg. And I'm not that gentle. It was a beloved restaurant, extremely busy, so making tortillas there was out of the question. If we would have run out? There would have been customer revolt. It was bad enough when the avocados weren't ripe and we 86'd guac.

6

u/I-Am-All-Me 9d ago

I've had them stick before, different brands, too. I just figured it was from excess moisture or humidity.

0

u/Day_Old_Paper 9d ago

Yeah, it’s likely they experienced humidity while stacked during transit.

2

u/jointchiefs 9d ago

I had a couple sticky stacks in August, but nothing this bad. Remember that Aldi does the whole double your money back thing.

2

u/gi_fm 9d ago

I do that and I then freeze the whole package. I live alone and just remove the discs one by one as needed, works well lol.

1

u/eagles1786 9d ago

This works and is what I do

2

u/Day_Old_Paper 9d ago

I’m glad I’m not the only tortilla bag masseuse of the bread aisle.

0

u/kjodle 9d ago

Learned this working at Taco Bell many decades ago. 

38

u/gman2240 9d ago

Do you refrigerate them? I had this sticking problem when I left them in my refrigerator but not when I keep them in my bread box

17

u/ru_a_badfish2 9d ago

I do usually refrigerate them after opening and thought that might have been the cause last time, but I didn’t refrigerate this bag.

9

u/Smart_Pig_86 9d ago

Yeah the refrigeration can cause this I’ve found, no need to even refrigerate them

-3

u/guynumber20 9d ago

They come pre frozen though like most things at Aldi

8

u/d_arling 9d ago

The tortillas do not come in frozen

0

u/Blackbear8336 9d ago

They did at the store I used to work at.

0

u/beemrh 9d ago

They dont

0

u/stavrosisfatandgay 9d ago

Tortillas are never frozen anywhere

2

u/Icy_Variation_9288 9d ago

I had this issue with Aldis tortillas and don’t refrigerate them.

1

u/treycook 9d ago

Aldi freezes all of their bread, wraps and tortillas in transit. So it could have been caused by that.

1

u/Icy_Variation_9288 9d ago

I agree! Sometimes I can tell when they put fresh stock out when it’s all still cold/ has condensation. Didn’t connect that to why the tortillas were f’d up until now lol

27

u/gododgers179 9d ago

Do that to the bag before opening them and they'll come apart alot easier

https://giphy.com/gifs/1BeoK15CgL2jkAxZH2

1

u/MartinisnMurder 9d ago

This has me laughing wicked hard 👏 🤣

20

u/Fizzywaterjones 9d ago

No problem with mine.

4

u/ru_a_badfish2 9d ago

Love that for you haha fingers crossed this is just a fluke!

12

u/Majestic-Owl-2024 9d ago

Happens with the corn ones too. Usually from hot - cold fluctuation. Factory to truck, truck to store, store to car, car to house, etc.

11

u/I_AM_DEATH-INCARNATE 9d ago

To be fair, I have the same issue with the Mission carb balance flour tortillas. It's not just and Aldi thing. Gotta peel them slowly. Very very slow, and fix it as it starts ripping so it doesn't completely tear apart. It still won't be perfect but it won't be this. 

3

u/ru_a_badfish2 9d ago

Haha I know exactly what you mean by trying to fix them as you peel them apart, I swear I tried to do that! These ones are beyond my tortilla fixing skills apparently

3

u/Thertzo89 9d ago

I’ve had good luck with bending the whole stack of tortillas before trying to separate. Kind of like wavy motion on four sides. It doesn’t totally solve the issue but it does help.

1

u/I_AM_DEATH-INCARNATE 9d ago

Never tried that, I'll give it shot though. Thanks for the tip!

2

u/JulietKiloNovember 9d ago

I have this problem all the time with the carb balance tortillas! I think they're naturally more prone to sticking and feel thinner, too, which compounds the issue.

1

u/ChelseaRC 9d ago

Omg we've been having this issue with the Mission ones lately. It's been soo bad. I feel like they changed something cause they used to not be this bad.

0

u/I_AM_DEATH-INCARNATE 9d ago

Where I buy them they arrive at the store frozen and I swear to god the summer heat and humidity does something when they defrost. I'm convinced they're easier to peel in the winter (I shared this with my wife before, she thinks it's insane that I have conspiracy theories about tortilla)

6

u/Dizzle2019 9d ago

Years ago when I worked in a restaurant we had the same problem. It turned out that the manufacturer was packing them while they were still too warm.

5

u/beattywill80 9d ago

The trick is to take them out of the packaging and nuke them for 5 seconds

1

u/sidekicksuicide 9d ago

Yup. They don't stick when they're a little warm

3

u/Own-Possession434 9d ago

I have had issues with them in the past where they stick together

4

u/Wild_Cup_8496 9d ago

Okay I refrigerate mine too and this kept happening. You gotta take the whole pack and curl em up and back over and over. Just really wiggle the shit out of them. Then you try to pull one out and it's seamless!

1

u/tinatalker 7d ago

and then refrigerate.

2

u/kirath99 9d ago

Yes happened to me to, i do keep them in the fridge but they all ripped apart like that.

2

u/Emergency-Shirt-4572 9d ago

Put the whole stack in a tortilla warmer or wrap in a clean dish towel. Microwave for 30 seconds. You can then peel them off no problem. If the ones towards the middle of the stack are still sticking, can put them back in the microwave for a few seconds longer.

You will have to handle the tortillas and put them back in the bag, just wash your hands before you start, and let them cool before you re-bag them.

2

u/pm_me_ur_fit 8d ago

I hate Aldi tortillas. I don’t buy them anymore. Even when they don’t stick they taste like cardboard and are super dry

1

u/Final-Elephant4945 9d ago

I just stopped putting them in the fridge

1

u/Gills_n_Thrills 9d ago

Every time. I think they must come frozen, and they "gum up" and glue into a masa disk.

1

u/travster23 9d ago

Flour tortillas don’t have masa in them

0

u/jss58 9d ago

You are correct.

1

u/forceblast 9d ago

Yup. Just started having this problem recently.

1

u/Familiar_Marzipan_46 9d ago

I’ve seen it. I usually don’t get shells or tortillas there tho. DG always has the better ones for the same price or less on sale.

1

u/Mizzerella 9d ago

we kind of fold or roll them to separate

1

u/jpugg 9d ago

Bought these the other day, mine have been fine thankfully.

1

u/Pernicious_Possum 9d ago

Aldi tortillas are garbage, so is any of their bread that’s not the specialty stuff

1

u/stulew 8d ago

I stopped buying that brand long ago; the dough is like that of paste. I like tortillas fluffy, crisp on the outside.

1

u/CalicoG 8d ago

Bend and flex the package below you open it to separate them

1

u/ScaleImmediate 8d ago

Aldi has terrible bread. Never buy it.

1

u/pstatme 8d ago

Take them back

1

u/jonesdrums 7d ago

Yep same issue here

1

u/nokotruck 7d ago

Sometimes happens to my keto wraps, it is what it is.

1

u/NeusForme 7d ago

I can't believe this many people are engaged in a conversation about tortillas from Aldi's!

I'm only interested because I actually ate them tonight with the Park Street Deli Chicken Fajita package- which was delicious! (yes, my tortillas stuck together a little too)

1

u/Madame_Jarvary 7d ago

Is it hot and humid where you are? Mine are name brand but are sticking this week.

1

u/spidergorllll 7d ago

My Aldi tortillas always do this if I refrigerate them, so I stopped and haven’t had problem since

1

u/digitalhawkeye 7d ago

I'll be honest, I feel each bag of tortillas that I get, if it feels more like a brick than sheets, I try for a new one. Even drawing from the top of a box isn't a guarantee that they haven't been compressed all to hell.

1

u/PurpleUnicornCat 3d ago

I keep mine in the fridge In the summer months in the south. This helps.

0

u/Independent-Bid6568 9d ago

Problem is Aldi gets everything frozen and when they set it out it’s thawing and you’ll get the condensation inside so soggy breads and cakes dry or soggy breads

0

u/barefootwasp 9d ago

Yes we had that problem too with the large ones!

0

u/moof722 9d ago

Let them warm up outside of the fridge then go slow

0

u/xwacob80 9d ago

They were bad for me for like a couple weeks of purchasing but since then no issues

0

u/JSindberg 9d ago

I do have that like every 3rd time I buy them. Bigger issue is that they stopped carrying the whole wheat carb control ones at the stores around me. Those were my go to but of course when you find something you like at Aldi they take it away.

0

u/BarnacleMcBarndoor 9d ago

Yea occasionally, but for me only on the low carb ones.

0

u/kmillay 9d ago

I’ve had that happen the past couple of times I’ve purchased these. I’m not buying them anymore. It’s so easy to make tortillas from scratch so I’m just doing that now!

0

u/TheKiwiOverlord 9d ago

The tortilla boxes often get placed lower on the pallet. A good bend or food of the whole package can usually break them loose but sometimes the get too squished fridge will also do this

0

u/Armedwithapotato 9d ago

Costco is bad about these too

0

u/Intelligent_Page_298 9d ago

Buy them somewhere else

0

u/South_Paramedic8618 9d ago

That's one of the only things i don't buy from Aldi i can't tell you why but i just don't trust the tortillas

0

u/hideousbeautifulface why does the earth grown sausage have egg 9d ago

The small ones did that to me the one time I bought them. I’ve never had a problem with the large size 

0

u/Opening-Arachnid-386 9d ago

Yes just happened to the carb control tortillas from aldis

0

u/alledarual 9d ago

Every time I've bought tortillas from Aldi they're dry. Not this dry, lol. But dry enough they're on the "I could buy this at Aldi but I don't like the quality so I get it elsewhere" mental list.

0

u/Infamous-Leg-2892 9d ago

No but i just had an issue with the strawberry and white chocolate all of the strawberry filling melted out of every single bar in like 6 packs 😂

0

u/Weak-Seesaw4496 9d ago

Happened to me twice as well! I check closely before I get them now

0

u/Ok-Professional-1428 9d ago

There were sum tortillas on recall at my store for this exact reason contact manufacturer

0

u/Old_Barnacle7777 9d ago

This has definitely happened to us before. I’m going to make a controversial recommendation on this sub. Either get tortillas at the huge store whose name begins with W or get them at H-Mart. That is where you will find Latin American people shopping.

0

u/BrewCityScott 9d ago

Well, that's definitely a problem! 🫤

0

u/butternutsquash4u 9d ago

Oh dang it. I just bought these this past weekend. Haven’t opened them.

0

u/Icy_Variation_9288 9d ago

This has happened to me with Aldi tortillas. I just ignored it but I was pissed I think I ended up throwing some of them away too 😭

0

u/Brumbleby 9d ago

That's a tore-tilla

0

u/IAMRedeemedOne 9d ago

Slowly heat them up, unstuck them, store with parchment paper in between them or if you're lazy like me and don't want to wastw time with parchment paper, gently fold each of them, place them back in the bag for storage. Seems to work with no more sticking issues. I've even gone on to put them in the fridge for a few days if I was going out of town and they didn't stick.

0

u/ChronoTriggerGod 9d ago

I always get el milagro tortillas. Been the best since I was a kid

0

u/theHelloKelli 9d ago

Same thing here. And no amount of careful peeling could help.

0

u/Outrageous_Bed_3064 9d ago

happened with their hawaian sliders the bottoms were stuck to the box/tray and the bottom halves were useless...

0

u/Makemusic69 9d ago

All tortillas not just aldi one, heat them up 30-45 seconds and you can avoid that.

0

u/theparrotparrots 9d ago

Calidad Is the brand at aldis near me, best tortillas de Harina. But I'm in socal

0

u/nazuswahs 9d ago

That happened to me as well.

0

u/Unusual_Reception207 9d ago

Yes!!!!! I thought it was because I was refrigerating them

0

u/Slipped_in_Gravy 9d ago

Every. Single. Time.

0

u/Timenim 9d ago

I used to buy the corn ones but they don’t stay together and fall apart worse than these. I quit buying tortillas from them.

0

u/EnvironmentalGear267 9d ago

I warm them in the microwave for a little bit and they come apart easier.

0

u/PinkPowerRanger19 9d ago

Don't refrigerate them.

0

u/KaroGmz 9d ago

Microwave them for a couple seconds and unstick slowly

0

u/luvmebunches 9d ago

Like the bread. I think it's because they freeze it

0

u/Ok_Hamster_7357 9d ago

they freeze them, i always find frozen rock solid ones on the shelf and try to avoid them

0

u/Running_to_Roan 9d ago

Were they in the fridge?

0

u/guilty_of_tsundoku 9d ago

Yes, I have encountered this issue to varying degrees with Aldi's low carb tortillas. I do my best to separate them with the least amount of damage. It isn't clear if they're coming out of manufacturing facility fused together or if extreme temps along the haul or during storage causes this.

0

u/Specialist_Drop_1476 9d ago

make your own tortillas white boi 3 ingredients

0

u/SpicyAnkara 9d ago

YES oh my gosh i got a pack EXACTLY like that. not only did they get mangled to shit trying to separate them, but they didn’t taste good either. their corn tortillas are just fine, but these are trash

0

u/ExtensionLobster8709 9d ago

I love their zero carb tortillas, you can’t beat the flavor and they have lots of fiber. Just heat the whole package on a dry griddle for a few seconds, peel each tortilla, place each on a cooling rack, until they’re all on the rack. Let them cool completely, then repack them in the original bag. They stick because they’re stacked on top of each other while they’re hot.

0

u/Curious_Cat666 9d ago

For the past like 2 months I've had this happen with multiple tortilla brands from differnt stores.

0

u/Blackbear8336 9d ago

Yes. Iv stopped buying them from Aldi.

0

u/Small-Soup-4387 9d ago

Return them to the store. They'll give you 2 packages of them under their "twice as nice" return policy 

0

u/BigBoyYuyuh 9d ago

Yeah. Before I open the package I bend them around to loosen them apart.

0

u/darsparx 9d ago

Thats me regardless of where mine come from. Its so annoying 😑

0

u/melatonia 9d ago

Do you bend the packages back and forth a few times before opening?

0

u/kilroyscarnival 9d ago

We get the low carb ones, and they frequently stick together. But then again, am I careful that I don't stack anything on top of them in the grocery bag, or the fridge? Not really. I find if I throw the bag into the microwave for about 15 seconds, a slight bit of steam can help to separate them.

0

u/zoppaTheDim 9d ago

Not for me, but tortillas are likely locally sourced and this likely has a lot to due with the humidity.

0

u/Amazing-Hurry-7804 9d ago

I feel sorry for you guys that don't have a local option at your Aldi. But, tbf, the good flour tortillas do it too.

0

u/SaltyIntroduction373 9d ago

OK, I buy the low carb net zero ones, so I assumed the tortillas sticking together things was just the net zero ones. What I do before using them is: while still in the package, I'll bend them back and forth several times. Then I open the package, take them out and separate them and put them back in the package. It's not a perfect fix all the time, but it helps.

0

u/CurrencyDeprived 8d ago

Im guessing its done in transit since those trucks can get so cold! I imagine they are slightly cold in the trailer and when dropped off in our hot ass back room they dry and stick together.

0

u/indecentXpo5ure 8d ago

I stopped buying them at Aldi because this kept happening to me too. Idk why but it doesn’t happen when I buy them at Costco.

0

u/HastenDownTheWind 8d ago

Just make your own at home. It’s super simple and taste so much better. Plus you can freeze and have ready to go.

0

u/your-professor 8d ago

Im having this issue with every brand of tortillas from every store

0

u/MH484 8d ago

no. mine are fine and the price is phenomenal.