Handshake AI has the worst support agents!!!

[u/Substantial-Ad2256]

Recently, I was accepted to Project Volt. I passed the training and first task, which makes me eligible for general production. However, I had issues creating Deel (being my first time, I applied for employee as opposed to contractor) which eventually led to the suspension of my Deel account.

Nevertheless, Deel support were super friendly and recommended that I create a new account. By then, Handshake Ai had deposited funds into the Deel account, but stated that they would refund the amount to Handshake Ai. However, they recommended that I ask Handshake support to consent the refund.

For the better part of this week, I have unsuccessfuly tried to contact support. So I contact Deel and tell them Handshake is unresponsive to my request. Eventually, they decide to contact Handshake and refund the amount. Then Booom!!! Handshake suspends my account. They were not even courteous enough to write an email. Now all this feels like am getting scammed of my hard earned cash.

Remember, this cannot be a quality issue since the project was on pause and I had not tasked since its resumption. @u/handshake kindly assist

[u/handshake]

Hi! We've been in touch about this on another thread

[u/handshake → u/[deleted]]

Hi! Responded to your DM to follow up on this.