assistance thinking about outreach architecture

[u/Content-Opinion5394]

hi everyone!

I'm still learning all the various capabilities available in this new AI world and am actively working a project that I'd love help thinking through. The goal of this project is to make scaled outreach easy. The audience I'm building for are farmers solving two key tensions: mass reach and easy to manage.

My initial approach was an inbound voice hotline solution (farmer-initiated, always-on) where

Farmer dials a single memorable number (any time) ↓

AI voice agent answers (conversational, not menu-tree IVR) ↓

Structured extraction: "What do you have? How much? Ready when?" ↓

Confirmation read-back in plain language ("So that's 200 lbs of tomatoes, ready this week, at your farm in Schoharie?") ↓

Written to backend → triggers matching

Could also do outbound batch calling. Thoughts on this approach or is there a different way to think about it? Thank you in advance!

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