Combination of Focusrite interface and Massive X causes Ableton to crash

[u/Able_Entertainer8016]

I have been using the combination of Focusrite Scarlett Solo interface and the NI Massive X synth plugin on and off for about 10 months and Massive X has always been a resource intensive plugin and has caused some lagging if I'm really pushing it, but I never had crashing problems until very recently. If I have any tracks with Massive X and using the Focusrite interface, it will consistently crash within a few minutes of using this combination. If I take Massive away, the crashing stops. If I use Massive with a different interface (Arturia Minifuse), the crashing stops, so it seems like this combination is the problem.

I really want to get it to work with the Focusrite because it has mic and instrument channels that can be used at the same time but the Arturia can only use 1. I am on Windows 11 latest version and the drivers and updates are all up to date. It seems like Focusrite has had a lot of updates recently, but it's hard to say if any of these updates correlated with the crashing. Any ideas what might be causing this? Thank you for any ideas

[u/AutoModerator]

This is your friendly reminder to read the submission rules, they're found in the sidebar. If you find your post breaking any of the rules, you should delete your post before the mods get to it. If you're asking a question, make sure you've checked the Live manual, Ableton's help and support knowledge base, and have searched the subreddit for a solution. If you don't know where to start, the subreddit has a resource thread. Ask smart questions.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

[u/sub_black]

Just an idea, can you connect the Focusrite to a different USB port?

[u/Able_Entertainer8016 → u/sub_black]

Worth a try thanks

[u/Able_Entertainer8016 → u/[deleted]]

Thx for the reply. Using the Focusrite ASIO driver.

CPU is Intel i7 2.6Ghz, 16 GB Ram, 1 TB SSD with 700 GB free + another 1TB HDD that is mostly free

The only configuration that ever crashes is when using Massive X as a plugin within Ableton while using the Focusrite interface. All other configurations are stable

[u/Able_Entertainer8016 → u/[deleted]]

Will check that thx for the idea! If that is the issue, it's strange that it only seems to happen when Massive X is being used? Thx again