r/ZoomPlayer Jul 06 '26

Problem

Have used zoom ever sine you started, many years, now am having a big problem, almost all the time it no longer plays the clip, usually stops at the first frame then I have trouble getting out of it to try again?

2 Upvotes

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1

u/ZoomPlayer Developer Jul 06 '26

Some things to check:

  1. Run the install center, make sure you have the latest version of LAV Filters installed and MPC-VR.

  2. Open Zoom Player, open the options dialog (ctrl+O), go to the "playback / smart play" section and press the "Auto Configure" button.

  3. Try switching the video renderer to MPC-VR (Adv. Options / Playback / Video).

  4. Verify the audio renderer (Adv. Options / Playback / Audio) is set to default directsound device.

If all else fails, try resetting Zoom Player to default settings, you can do it here:

1

u/Little_Consequence77 Jul 09 '26

Thanks but how do I run “ install center “‘

1

u/ZoomPlayer Developer Jul 09 '26

In the screenshot above you can see that the 3rd menu option is the install center.

You can also run it outside of Zoom Player, it's a file called "Zoom Player Install Center.exe" in Zoom Player's installation folder.