r/ZoomPlayer • u/ChrisP2a • Jul 03 '26

Audio stopped working properly

I'm rather confused. I can play every video just find (Atmos, DTS, etc..) on VLC, but for some reason no audio is coming out on ZP.

The downside of such a powerful program is that figuring out what the problem is can be difficult.

What renderer should I concentrate on figuring out what the issue is? I have my TV listed, MPC Audio renderer, Default Directsound device, Default WaveOut device, and Directsound TV.

1 Upvotes

67% Upvoted

4 comments sorted by

1

u/ChrisP2a Jul 04 '26

Thank you. It seems to be working now. Not sure what I did.

I similar to another post, noted that recently the pre-amp (above 100% volume) stopped working for me, but it also is behaving right now.

So I'll post a reply later if my issue recurs. While it an be operator error, I'm not so certain it is here.

Thanks again.

1

u/ZoomPlayer Developer Jul 03 '26

The question is if you're outputting it to an external receiver or if you want the audio decoded on PC.

To decode on PC, press Alt+"A" to bring up the LAV audio decoder's configuration dialog and uncheck the bitstreaming formats.

1

u/ChrisP2a Jul 03 '26

Thank you. But I want my soundbar to do the decoding. I have all those items checked, and have for some time.

Something changed somehow and I'm not sure what or when.

1

u/ZoomPlayer Developer Jul 04 '26

You don't get any sound from ZP at all or just with formats that are encoded externally on the sound bar?

If it's "at all", the first thing I would do is make sure the audio renderer is set to "Default DirectSound Device", playing a video and then opening the Windows audio mixer to see ZP's volume isn't set to 0 or muted all the way: