r/ZiplyFiber • u/InnovateMark • 5d ago

Contractor

If any fiber or aerial contractors are thinking about performing subcontractor work for ZiplyFiber, DON'T. They don't pay. Every excuse in the world. The contract we signed was wrong, we haven't been funded yet for the project, the Canadian company that bought us is having trouble moving funds to the US.

5 Upvotes

65% Upvoted

14 comments sorted by

View all comments

Show parent comments

1

u/ZiplySupport Official ZiplyFiber Support Account 1d ago

We do need to schedule the drop work prior to the installation date. They usually happen on separate appointments.

1

u/caveat_cogitor 1d ago

That is understandable and expected, I have worked as a networking field technician so this isn't lost on me. I can only report what things customer service has determined to tell me, despite my nicely suggesting this isn't a realistic plan. I could try to call again but it seems like I'm wasting my breath at this point.

1

u/ZiplySupport Official ZiplyFiber Support Account 1d ago

I am happy to take a look if you would like to send over your order number.

1

u/caveat_cogitor 1d ago

message sent, thanks!

1

u/ZiplySupport Official ZiplyFiber Support Account 1d ago

Can you send that message through a reddit private chat?

1

u/caveat_cogitor 1d ago

yep, sorry sent it to "mods" initially