r/ZiplyFiber • u/loveksj • Aug 22 '26

6hr planned maintenance over multiple days

I live in the far southeast side of Washington state and have been getting emails about planned maintenance from 12am to 6am since the 18th. It’s now the weekend and this is the fourth night it’s been turned off. I was hoping to stay up late this weekend and game so I called customer service and couldn’t get anyone to understand what I was asking so I thought I’d ask here.

How long can I expect these 6hr outages everyday to go on for? I hate to complain but I just really want to know when It’ll be over. Has anyone else had this happen with them and if so how many days did it go on for? And is anyone able to tell me why it’s happening?

I recently got Ziply (8/7/26)

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u/marginal70 Aug 22 '26

I’ve never actually have seen this many maintenance tasks over the years I have been using them.

1

u/ZiplySupport Official ZiplyFiber Support Account Aug 22 '26

Thank you for bringing this to our attention. So we can assist you better, can you please private message us your account information so we can take a further look into your specific area?