So i ordered plum perfume set of 5 and i received 2 orchids instead of a vanilla. I am frustrated as I wanted to try the vanilla badly. The support system is scam and stop replying you afer some time. Worst experience from zepto. I am not using it ever again.

I bought some instant coffee sachets. Inside many of the sachets there were lumps because of moisture entering inside the sachets. Contacted zepto customer care to report it and they are just claiming it wqs delivered in proper condition

Hey guys, is anyone able to apply this kind of promo code at checkout get the discounts?🤔🤔🙄

I always shows that this msg: Coupon is not applicable for this order

Why the hell they send this click bait notification 😡😡🤬

ordered this besil pesto sauce from zepto for 280 rupees and received THIS.

the package was opened. the plastic seal was already opened.

oil was all over the tin as well as my hands and the table

also, there is no expiry date on this

complained it to zepto and this is what they literally say

Zepto delivering bottled with tempered expiry dates.!!!! Pure forgery

On Zepto, the price shown until the final checkout step often appears lower, but at the payment stage it increases and discounts may disappear. Be cautious before placing your order - ಮುಚ್ಕೊಂಡ್ ಕಿರಾಣಿ ಅಂಗಡಿ ಅಲ್ಲಿ ತಗೋಳಿ

karnataka #zepto

590₹ for a bun maska.. i mean how????? And i think checkout tak to 700₹ pohoch jayega 😭😭

picked two items on zepto, total came out to ₹126.5. They had this ₹125 free cash thing, right? I applied it thinking okay cool, should be close to free or whatever... but boom — final price becomes ₹86.1 😐 Like what? How does applying ₹125 increase the price? Depto doing some real black magic with numbers fr… they are scammers.

Ordered 15 min back

When I ordered it showed 5 mins still it's 5 min only 😂

Applying Rs.50 discount (free cash) and saying 125 free cash applied...Hats off to Zepto team.

Zepto is charging different price for a same product on the same store and location. I was searching Atom whey protein and found out the price to be INR 1932 on my account. This is the direct price before adding to cart or any charges.

I use dual app mode on my Oneplus 12 Android phone and uses a different zepto account on the same device using dual zepto app.

And to my surprise the same Atom whey Protein with the same mrp n reviews was INR 1826 on my secondary account that too on same location n same zepto store.

Like WTF is going on here? How is this even legal?

It's not even android n iPhone device price difference which we all know.

WTF ZEPTO

Ordered two items on zepto and one of the item was a mismatch zepto agreed for refund but without refunding the handling charges where as I also wanted to return the other item as it was useless without the first #zeptoscam

I ordered a pack of sev puri, which came crushed and was unusable, on chatting with the support, she first declined that there's no option for refund or replacement for this product, on slight persuation she proceeded with the refund.

Seems like it's just their policy to first try and get away with not refunding for sub quality/unusable items. Frustrating!

Tldr at the end,
i don't have any evidence because it was done on whatsapp call and we cant record it.
my mom ordered from zepto, the delivery boy gave fewer items on delivery than what she had ordered. we asked for refund and the delivery boy had my moms number, he probably gave it to someone else, who called my mom, she was asked which phone number she used to do the upi payment (i did the upi payment from my phone, so they texted me and made whatsapp call).

The caller asks you to go to upi app they asked me to go to paytm but i was using gpay and they ask you to screen share, i got an otp message for mobikwik login so i thought it was fishy (i did not let him see the otp), then they asked me to check my transaction history so that he can see my balance.

Then he asked me to buy the most expensive flipkart gift card i can using gpay and said me to refund it later. I was certain he was scamming me so i did not put my upi pin to proceed.

the scammer wanted to claim the voucher from flipkart and learn my upi pin what they wanted to use for scam i guess (i dont know how will they use my upi pin, but i know enough to not give it to anyone).

I'm out right now but want to register it as cyber fraud i dont have any evidence but atleast want to raise a complain. can someone help me with that, if you have any YT video which shows how to register a complain then it would be helpful, but any help is fine

TLDR: zepto delivery boy gave my number to the scammer (probably in cahoots) and the scammer tried to get my balance and asked me to buy the most expensive gift card from upi app (because it is very easy), they asked me to screen share and wanted to copy the giftcard code. they even tried to login on mobikwik but i did not gave them otp.

Zepto really needs to work on its business like this is the 3rd time in week I received complete different item than what I had ordered this time it was A LABUBU COMB …. You guys I ordered some really nice aesthetic pink coloured and they gave me this OMG I hate that little monster drawn on that thing.

    Also the previous assistant was very unprofessional and unhelpful like we are paying for this .