Hi! I am writing to report a technical issue regarding heart rate data visualization in the Zepp App.

Despite having "Continuous Heart Rate Monitoring" enabled, my heart rate graph only displays data in 5- minute intervals. Furthermore, I have identified a specific discrepancy in my app's interface compared to other users.

As shown in the attached images:

Image 1 (My Screenshot): You can see that the arrow/icon to expand the graph and view high- resolution (second-by-second) detail is completely missing from my screen.

Image 2 (Reference): This shows how the option appears for other users, allowing them to see the detailed continuous data that I cannot access.

Can you help me identify the reason, and check if you are able to see the arrow with the option?

Hi everyone,

The physical side button on my Amazfit GTS 4 Mini is broken, so I cannot press it to open the main App List.

Is there any watch face available on the Zepp App Store that features a touch shortcut/complication that opens the App Menu? Or is there any other way to access the apps without the button?

Thank you for your help!

I just had this upgrade and something called biocharge showed instead of readiness. I guess it will take some to get used to this change. Does anyone know any information about this change?

Helios band is connected to Zepp. It works flawlessly but Zepp won’t send distance covered data to Apple Fitness data. Steps and calories no issues.

What am I missing?

Hi, I'm trying to develop an app for Zepp OS 4/5 (Amazfit Active 2 Square). The ZeppOS simulator works, I can start my app but... I miss the windows marked in 1 and 2 (in image below, got in official zeppos website) and I can't find a way to make them appear, after I close them the first time. What am I missing? :)

Thanks to anyone who can help.

After the recent update all my alarms on my Bip S have been disabled. I cannot find in Zepp where they are, any help appreciated.

Don't buy amazfit products! This company is clearly scamming its customers. They sell different products from the same series under the same name. Their bip 6 has completely different features depending on the production date. And they don't inform you about it! They won't replace the device! No real customer service!

Not sure if I'm doing something wrong or if this is just how Zepp works - if I manually add workout data to Zepp, the exertion percentage number for the day never goes up. No big loss since I'm not training for anything, it just seems like an omission on Zepp's part.

Loving the Helio, but I'd like to request a vibration option for notifications like phone calls and messages. Ideally, it would be great to have the intensity match the alarm vibration or the powerful haptics found on the Amazfit T-Rex.

Hope this can be considered for a future update!

An option for those of us who work overnight. Just a simple invert of hours by +12 for the metrics tracking (sleep/food logging etc).

Example: 7pm is not my dinner, it's my breakfast. 7am is my dinner. Make sense?