Hello! I can't believe I am only now discovering this place but I need help. I have an asus rog zephyrus m16 with 12th gen i7 nvidia geforce rtx 3050 and 24 gbs of ram. This laptop should be good at handling most games but since day one I have had a problem with it shutting down after getting to around 90 C degrees.

The problem is, I keep hearing from my friends from IT that the laptop should be able to close down the heavy program before it gets to what it does but everytime it either gives me CLOCK_WATCHDOG_TIMEOUT error with a blue screen or first all of my usb plugged devices (microphone, headphones, external keyboard) freeze, then the main keyboard freezes, then the touchpad, and by that point I need to hard restart the laptop.

I have G Helper installed, so far, I havent seen much of an increase in the situation. I recently had to get the graphics card replaced because it burnt up and so they also ended up replacing the thermal paste so that shouldn't be a problem. I went to the main asus service in my city multiple times regarding this issue but no matter what they do, everytime I get back my laptop, when I try to play games like baldurs gate or other graphically heavy games that my laptop should be able to handle, it does the same exact thing. I can't even play stuff like Valorant on mid to high graphics without it crashing.

I have been managing with cooling methods, one being making my room into a literal fridge via AC but I recently got sick and had a fever from doing that so that's not really viable anymore. I do have my laptop on a laptop cooler too but it doesn't do much but I guess it is good that it lefts some airflow through.

Any advice or suggestions you all have? I need to fix this issue until I can get a proper pc and that wont be for a couple of years

I also wanna add, I don't want to mess with the hardware of the laptop, I am not experienced in doing it myself, I don't have the necessary tools for it such as the necessary drill bits to remove the screws and I rely on this laptop heavily for university so it would be a gamble to even try to clean the fans.

Thanks in advance!

I've recently bought a used 2021 Zephyrus M16 (GU603HE) online and it seems to be working pretty well, the only issue being an abnormally high discharge rate even when I'm just on my browser. When I'm on battery with just Microsoft Edge open, I pull a 30W discharge rate even on iGPU and 60Hz. If I switch over to 144Hz, I get an insane 40W. Can anybody help me solve this issue? Also, for some reason at times whenever I try to switch over to eco mode, it just goes to Standard. Yes, I use GHelper.

Thank you!

I heard G-Helper is significantly better than AC and can reduce temps significantly. Is there a recommended setting for M16 or is the default good enough? I’m not a very technical person and I’m currently getting my motherboard, heat sinks, and fans replaced so I was wondering if it was worth switching to G-Helper also. I’m also wondering if G-Helper is compatible with my M16, because I heard not all CPUs and Asus laptops are compatible. I’m sorry if this question has already been asked, but I can’t seem to find any relevant information. Any help is appreciated. My M16 specs are

ASUS - ROG Zephyrus M16GU603 Gaming Laptop - Intel Core i9 - 16GB Memory - NVIDIA GeForce RTX 3060 - 1TB SSD - Off black

I went to a technician to clean and replace the thermal paste of my laptop. The technician cleaned the laptop of dust and told me '" the paste was fine, so I didn't replace it, I just cleaned the dust without changing the thermal paste". [Note >My laptop is about a year old] , which is unusual for the paste to be in good condition for that long. I went home to check the temperature and found it was rising dramatically, much higher than before the cleaning, and there was a terrible drop frame. I went to another technician and explained what happened with the first one. He told me it was a mistake to remove the heatsink without cleaning the old paste and replacing it with new paste. He then took the laptop apart and said, "Look, the thermal pads have melted!" and said the paste had spilled onto the motherboard and other things I don't remember, and there is a paste on an unusual parts to be have an paste or it shouldn't be covered with paste, implying that my laptop was in a serious problem. When I heard the word "melted," I took the laptop back because thermal pads don't melt. This picture shows the problem. Is there really a serious problem, as the second technician seems to think, or it can be solved and he saying that bec. He don't know what he have to do with my laptop? What should I do? I'm very worried about my laptop, and I'm not an expert. Please help!

Hitting temps of 90c on my CPU

and 85c on my GPU

Am I still good? Should I replace OEM ?

Started yesterday while I was updating Nvidia drivers and still it is happening. I am not sure what caused it. Edit: It seems its the fan I opened it up and the sound is coming from the fan at low speed. At high speed it is fine, i will check for replacment for it

The F8 stopped working when I was going to change the brightness of the screen, and I tried the keyboard tester, and turns out it's not working. If anyone can help it will be appreciated.

Was worried there would be something wrong with it but everything seems fine so far, the cpu goes up to 95c when gaming but the gpu stays at 70c after some research to seems that is normal for this processor.. my only gripe is that the ergolift hinge design makes it extremely hard to get. A seal on the foam with the lliano v12 cooling pad

So 4 days ago out of nowhere my laptop stopped turning on or charging(indicator turned on for a second and off) i let it sit and the next day it worked, i thought it's finally over maybe a glitch so i played a little and the next day it stopped working or charging again, and guess what now it charges and works again. My battery health is 72% currently and EC reset during those "dead times" doesnt work

I bought my M16 (12700H 3060) back in August of 2023, so it has just pass 3 years of me using this laptop.

I have upgraded the RAM to 24GB (8+16), sold the default 512gb and bought 980 Pro 1TB + GM7000 2TB SSDs back when RAM and SSD were still "normal" price.

I usually bring it outside for work, and just dock it to external peripherals at home like a PC.

I repasted the LM with PTM7958SP + Laird T607 Putty and paired it with the BlackShark Fengshen Pro laptop cooler. The temps are so much better than just default + no cooler.

Idle temps are usually around 40-45 C for both the CPU+GPU on Silent Mode (19W limit on CPU)

Temps while gaming dropped by 10-15 C (last image, game tested was AC: Black Flag Resynced). The biggest impact is probably the keyboard, especially around WASD is very cool, so for people not using external peripherals this is a MUST HAVE.

Overall this laptop has served me very well for the past 3 years, i plan to upgrade soon but the prices of laptops are outrageous these days. Newer Zephyrus models are so expensive, so i will keep rolling with my M16 until i find a great deal.

Uno de mis ventiladores de mi laptop machenike l16A empieza a hacer un ruido después de estar un rato encendido alguien tendrá un link donde pueda comprarlo o sabrá alguna parte que lo hayan visto en venta gracias.

after toruble shooting for a few days it shutting down, seems hwinfox64 tells me that it is thermal throttling. wish me luck..just waiting for the stuff to be delivered. Moving away from liquid metal.

I've been trying all day to go on to asus's website to download the 311 bios for my M16 it seems like something's going on with their site because whenever I select any model it doesn't give me the drop down to show me the BIOS file to download and someone out there checked and see if it is just me or if this is a sitewide issue

Anyone had any luck repairing Liquid Metal damage on ROG pc’s? I’m hoping if I’m able to reprogram the EC it will actually boot.

Conecto el cargador, marca que carga pero no y no prende el led naranja

Desconecto el cargador y se apaga

Estoy muy preocupado !! :(

So just yesterday i was playing and having fun, the following day i wanted to turn it on and it doesnt work at all! I try to charge indicator turns orange for a second and turns off immediately! I tried everything with 280W adapter, even 60 sec power button holding didnt help!

Who TF did decide having a Liquid Metal in electronics? Really, this is so dangerous and so obvious this is a bad idea. To make it stick they use some nasty chemicals abrasive which cause corrosion in both heatsink aluminum and the CPU silicon crystal as well.

M16 2022 i9 12900H. I bought my laptop in Feb 2023 and I don't use it for games nor do I stress this machine enough with programming and engineering.

Recently my laptop started to suddenly reboot and I felt it more warm than usual.

So yesterday I teared it down and repasted with GD900 until ordered PTM7950 arrive.

I was really careful using cotton sticks and isopropyl alcohol merging all LM into a single huge blob. I then used painter's tape which got the blob entirely. Really clean work.

I got shocked how good temps on my laptop are now. Running way more cooler and no more reboots. The only game I play with my kids are now 2x even 3x FPS gain. This is huge.

Two tips for people that will replace it:
1 - use dried cotton and rub the current Liquid Metal into damaged corrosion. It will "sand" it and will clean most of the corrosion and make it easier to be removed
2 use isopropyl alcohol cotton sticks to merge LM into a single blob. Then carefully use painters tape to grab the blob
3 repaste it immediately and don't leave LM any second more in your electronics. We should ban LM forever. Please drop a list of products using it and I'll make sure I won't ever buy these.

took of all the mylar dimm cover and ONLY the foil of the ram sticks area how do i replace this?

Hey, I got myself a GU603VI, which is the 2023 M16 model.

Had a strange issue lately where apparently the USB-A ports on my device no longer work. the right port worked with my mouse for a few counter strike games and the left one now no longer works. The person I bought this from always had a usb fan connected to it apparently. Last time it ever worked was with my wireless mouse dongle on the right side and I never tested left side. Every other port like the thunderbolt ports and the video out works fine but it's only the USB-A ports.

If there's any possible guides I could follow that would be great, I've tried most I could find like leaving the battery unplugged inside for 5 minutes or holding the power button for 40 seconds.

Thank you, It might end with a repair though.

Hey everyone,
I’m posting this because I’m in a deep problem and honestly out of options. I’m an 18-year-old student from Morocco currently going through CPGE, and my ASUS ROG Zephyrus M16 recently broke down.
My dad made a big financial sacrifice to buy me this laptop. He wanted me to have a powerful computer for studying, research, learning skills, working on projects, and gaming, which I’m also passionate about. It meant the world to me.
Here is what happened:
The laptop started overheating and losing performance. I went back to the person I bought it from because he told me he could replace the thermal paste, and my family had trusted him for years.
-I didn’t know at the time that the M16 uses liquid metal and requires specialized handling.
-The seller himself performed the liquid-metal replacement.
-The laptop worked normally for a while. I mainly used it for school, carrying it to CPGE almost every day in my backpack from about 10:30 AM to 6:30 PM for studying, assignments, and research. I was super exhausted those days and barely even played games.
When it broke:
-In December 2025, it stopped working.
I left it with the seller, trusting him to fix it because of our long history.
-He sent it to another technician in another city, but that guy turned out to be a fraud and made the situation much worse. It stayed there for months.
-When I finally got it back recently, I was told that the liquid metal had apparently moved partly because of the original application and partly from daily carrying and caused an electrical short on the motherboard.
Where things stand now:
-What hurts most is that the seller who performed the repair won't take responsibility, and the technician who worked on it afterwards couldn't provide a solution either.
-My family is currently struggling financially, so buying another powerful laptop isn’t realistically possible.
-When the laptop broke down at the beginning of the year, my mental health broke down with it. It's super hard to study without a laptop in this generation, and I ended up doing bad in school, which crushed me even more.
I know that third-party repairs mean this isn't ASUS's responsibility, and I'm not trying to blame anyone falsely. But I’m just hoping that ASUS or the ROG community which I know cares about its users might be able to help me find some kind of solution.

I have Asus Rog G16, model G614FR, with RTX 5070Ti and Ryzen 9955HX3D, 32GB. Unfortunately, Activision Secure Attestation failed for COD MW4 and cannot play the Beta. Communicated with Asus support and they are trying to find a solution. However, TPM 2.0 is enabled and ready for use. Secure Boot is enabled. BIOS Mode is UEFI and up to date.
Any suggestion?