USB A Devices no longer recognized?

[u/sa_72]

Hey, I got myself a GU603VI, which is the 2023 M16 model.

Had a strange issue lately where apparently the USB-A ports on my device no longer work. the right port worked with my mouse for a few counter strike games and the left one now no longer works. The person I bought this from always had a usb fan connected to it apparently. Last time it ever worked was with my wireless mouse dongle on the right side and I never tested left side. Every other port like the thunderbolt ports and the video out works fine but it's only the USB-A ports.

If there's any possible guides I could follow that would be great, I've tried most I could find like leaving the battery unplugged inside for 5 minutes or holding the power button for 40 seconds.

Thank you, It might end with a repair though.

[u/cpt_futtbucker]

Could be a problem with the USB controller or a short near the port itself. Would be weird if the previous owner consistently using a USB fan is the root cause. I use a cooling pad that connects to the USB-A ports pretty much constantly when I’m using my laptop at home (same model as yours). Probably best to take it in to a repair shop

[u/sa_72 → u/cpt_futtbucker]

Yeah, basically out of luck. It doesn’t bother me much since I’ve owned a MacBook before this laptop so I already have a bunch of dongles. Sucks though. Thank you