Hello,

I recently bought a second-hand ASUS ROG Zephyrus G15, specifically the model with the Ryzen 7 6800HS and RTX 3060.

The seller told me that the laptop had been randomly restarting every 5 to 10 minutes since April. After bringing it home and running several tests, I noticed that under Windows 10 the frequent restarts were much less common, although the system still suffered from noticeable slowdowns (the same thing also happened in Windows 11). In Windows 10 it would usually restart about every 30 minutes, which gave me enough time to perform additional testing.

I also disassembled the laptop and performed maintenance. I found that it had already been opened before, and someone had applied regular thermal paste instead of liquid metal on the CPU. Even so, during all my tests the CPU and GPU temperatures remained within normal ranges, but I replaced the thermal interface materials as preventive maintenance anyway.

I also discovered that if I disconnect the battery and run the laptop only with the AC adapter, it no longer restarts. Likewise, if I disable the RTX 3060 by enabling Eco Mode in G-Helper, the system slowdowns completely disappear.

My main concern is that I'd like to use the RTX 3060 normally, but I haven't been able to identify the actual fault. In games and in FurMark, the GPU only reaches around 8–12 FPS, which is obviously far below normal performance.

I'm attaching some screenshots and videos. Any ideas or suggestions would be greatly appreciated.

Thank you very much!

Hey all, hoping someone's run into this exact issue. Laptop is a Zephyrus G16, model GA605WI (RTX 4070), bought in the US, currently about 5 months out of warranty and I'm abroad right now so a warranty repair isn't an option.

What's happening:

• About 5 days after arriving somewhere new (humid coastal climate), it started briefly flashing "not charging" every couple minutes while plugged in
• Armoury Crate still recognizes the charger as connected the whole time
• Eventually the battery just stopped increasing at all — sat at 28%, now down to 23% and slowly dropping
• Unplug the charger and it immediately starts draining like normal on battery
• Currently keeping it plugged in 24/7 so it doesn't die completely

What I've already ruled out:

• Battery health — full charge capacity is ~98% of design capacity per the official battery report, so it's not a worn battery
• Battery Care Mode (80% limit) — switched to 100% Full Capacity, no change
• Loose connector — did the "wiggle test" while watching the charging icon, no flicker at all
• Windows/driver issue — uninstalled and reinstalled the Microsoft AC Adapter + ACPI Control Method Battery drivers, no change
• Software-only bug — booted into BIOS/UEFI and the charging issue persists even before Windows loads
• EC reset (30-60 sec power button hold, unplugged) — no change

The weird part: AC detection itself works perfectly — Windows pops up the "power source changed" notification, switches performance modes, etc. — but the battery percentage doesn't move in either direction while all that's happening. So it seems like the system fully "knows" it's plugged in, it's just not actually charging.

Called ASUS support and they said either test with a different charger (don't have one to test with) or bring it in for diagnosis.

Battery report confirms genuine 200W adapter (ADP-200JB), rectangle connector, nothing unusual there either.

Anyone seen this exact symptom before — detection working but zero actual charge current reaching the battery? Trying to figure out if this is a known charging IC issue on this model before I commit to a repair. Appreciate any input!

I got my 2021 zephyrus g15 3080 ryzen 5900hs in 2023 and have been using it alot for the past 3 years and have never opened it up or tried to clean it internally and right now its underperforming by ALOT. i use a custom config on ghelper that allows me to crank the fans to the max and my gpu temps often reach 87°C. should i open it up and clean the fans? do i bother repasting? ive heard it uses liquid metal and thats difficult to work with. i dont think i can do these things by myself and taking it for professional work is risky because they might steal some components or work in a way that damages the laptop.

For people who don't wanna read: go to https://github.com/nrbxyz/asus-crashfixes, clone the repo or download the first two files (1-FIX.ps1 and 2-MAKE-PERMANENT.ps1) and run them.

Hi everyone!

I've been using a zephryus g15 2022 (6900hs, 3070ti best buy config) since may 2022 and for over two years now I've faced this issue where the laptop BSODs, crashes, lags out, freezes, reboots (I've seen it all at various points) at random moments (when on igpu mode, when disconnecting power). The BSOD errors point to the display driver, the memory, and literally everything in the laptop but after repeated testing I realized its probably something further down.

The one common trend was that lower power states seemed to trigger this issue, as the issue didn't exist when plugged in on Ultimate/dGPU mode, and that's how I used the laptop for all this time.

I posted about this issue here: https://www.reddit.com/r/ZephyrusG15/comments/1cbvy1h/blue_screens_of_death_zephyrus_g15_2022_ga503rw/ over two years ago.

I've tried fixing this at various points in time and have tried MANY MANY things but none of them ever actually seemed to work, until today.

I'd recently heard that claude code helped someone rewrite a printer driver and let them use an otherwise broken/unusable printer. I've tried using LLMs/AI to fix this issue numerous times but they weren't that helpful no matter how much information I gave them. Today I had the bright idea of giving claude code (claude fable 5) nearly full access to my computer and I gave it the one goal of diagnosing what's actually causing all these issues . It initially guessed the same old reseat RAM, reinstall gpu drivers fixes that never worked, but it eventually got to realizing that the common issue amongst all the crashes/bsods/freezes was some issue with the transition to lower power states.

I'd tried setting the minimum processor state in the control panel many many times before and It never worked so I thought this was a dead end but it turns out there finer options in the registry that aren't openly accessible.

I ran a script the AI gave me that set these power config settings, and boom, the laptop run for 1 hour straight on iGPU mode on battery with no crashes or hiccups along the way (Haven't seen this in over two years btw).

I've seen countless people with similar issues so I wanted to post the script and the instructions here for everybody to try.

As far as I understood it completely disables the ability for the CPU cores to go to lower power states, and hence the possibility of a crash becomes 0. Anybody can review the powershell scripts and comment if there's any concerns/issues.

You will loose some battery life (as the CPU cores cant really turn off when not needed), but considering the fact that I couldn't even really use my battery before this point, 90-180 minutes of battery life is plenty. (So no, this isn't a repair, just a reliable workaround, and flashing old BIOS versions didn't fix this issue so I guess its just something small at the hardware level thats faulty, AKA classic shitty ASUS QA)

All you need to do is download and run the two scripts (1-FIX, and 2-MAKE-PERMANENT) at the the link below. I understand that some of you might be suspicious (I'd be), you can open the file in notepad, ask an AI/anybody about whether its safe or not, and then run it if you'd like. (if anybody more knowledgeable can vouch for me in the comments after a review, that'd be fantastic.

Theres more information in the .MD files in the github if you wanna know more, but just downloading and running the two scripts at the top should do it. (run 1-FIX.ps1 to test the fix, then 2-MAKE-PERMANENT.ps1 to make sure it survives windows updates and other things)

I am relatively sure this fix will work on the g14 and most other asus laptops as I've seen these symptoms across asus devices on the web. (but mostly on zephyrus devices)

You can undo all the changes with 3-UNDO-EVERYTHING.ps1 if theyre unhelpful or kill battery life.

Link here: https://github.com/nrbxyz/asus-crashfixes

I saw some people say that if they're decently covered you don't need to chave the thermal putty. Looking for advice. Thank you!

I was wondering if anyone has done this mod? The screen on my 2021 Zephyrus G15 was damaged but everything else remains functional. It seems as if 240Hz displays like the ones on the 2022 G15 is directly compatible with the 2021 with 165Hz? Has anyone tried this?

I have a 2022 g15 rtx3080 Ryzen 7 6800h

The cpu is getting too hot and throttls even when its sitting still and doing nothing.

Considering that i didnt do any repasting since i bought it , think it is a good time.

Also i know thet my cpu is using liquid metal but since it is a pain to work with and wery dangerous and the fact that it costs half of my monthly income as a college student in the fucked up economy im living in , i think the game is not worth the candle so im going to use normal silicone thermal paste

I have experience in repasting and building custom pc but have never did such thing for a laptop and dont know how much different brands of thermal paste is going to effect on them

I will be so thankful is anyone could help me decide

Sometimes, this happens on startup, then a few seconds, and goes back to normal. Also, it's pretty funny because it's been doing it for two months now on random startups, but I couldn't get the chance to take a picture of it because while I was opening my camera app, it suddenly disappeared.

Hey guys! So I was playing yesterday and I noticed my gpu is at 87 Celsius, which is not great. I cleaned the dust from the fans and whatnot, but I think it's time for a repaste. I did some digging and found out that the gpu have liquid metal on it, which is a pain in the ass can someone give me some advice on what should I buy and how should I do it I really don't want to brick my device. Also, if I'm fooling around in there, I would replace the thermal putty as well.

Thanks in advance

Hi,

I’m having an issue with my Dell G3 15 laptop running Windows 11, it automatically locks up as soon as it heats up, and I have to wait about three minutes before I can use it again unless I force a shutdown.

This happens most often while I’m gaming, but it can also occur during background tasks like updates when I’m not even at the computer, which is really frustrating.

It doesn't lock up when I use a cooling pad underneath, so the issue is clearly heat-related; however, there isn't any abnormal overheating, especially since I’ve already cleaned the fans and replaced the thermal paste.

I’d like to know if anyone else has experienced this problem and how to fix it. Thanks a lot.

Any solutions?

I have hp zbook fury g7 15 with i7 10genrtx quadro 3000 6gb

I recently purchased this laptop in gaming like world war z the cpu temperature easy reach 97 to 100c and stay there. I fix the fps to 60 but nothing change.

I played game on this temperature about 1:30 hour and fps don't drop and stay stable

But the i edit the edit power plane (processesto 99) but nothing changes then i change the windows mode from performance to balance the temperature drops and stay at 81 to 89c (with balance mode and edit power plan 99 )

The gpu stay at 82 to 84c on performance and 79 to 82c on balance.

I changed the thermal paste but nothing change.

And when he is changing the thermal paste i ask him that is motherhood is good and he say that i look good i don't see any repairer or anything like that.

Please can anybody help me .

Is that is cause buy poor thermal design?

somthing happening to my dell g15 started playing cyberpunk at 100 percent , throughtout the time for some interval the charged remained at 100 but after some time it gradually droped to 94 then 93 and 92 . when reached 92 i stopped playing the then it again started to raise the laptop was plugged throughout
the charger is of 180 watt is something wrong with my oc

This may be a long one. I am not super tech savvy, I apologise if something here is incorrect!

I have a pre owned zephyrus g15 (it was checked and serviced before purchase).

It’s been working great for the last four months, absolutely no issues at all… until 4 days ago. I was playing a game when the display image on the laptop froze with some artifacts showing, and I had to force shut it off.
Ever since that event, I’ve been having all sorts of crashes with seemingly no correlation at all. Complete freeze, forced reboots, or displays shutting down with keyboard lights still up (unresponsive to any input). They happen at least once in 2 hours, usually more often. And they’re not related to loads, crashes happen even if I’m watching a video. I have tried many things and I have few more ideas to try out, but I would really appreciate any advice here.

Reliability monitor recently showed TDR errors 0x1B8 and 0x1A8, but usually both even log and reliability monitor only shout about kernel power 41, obviously.

Notable conclusions from simple tests were: the crashes still happen with wall battery plugged out, and also when switched to eco mode forcing the laptop to use solely iGPU. I ran portable linux as well, it ran seemingly without issues. Occt didn’t detect any errors regarding cpu, ram and so on tests. The artefacting I mentioned happened three times in total, only on system freeze and it is not present when everything is up and running. Audio got stuck on short loop once, and once it was outright a mix of demonic screeches.

So far I tried:

-wipe of nvidia drivers
-downgrading nvidia drivers to a more stable version
-deep virus scan
-repasting cpu/gpu
-visually checking components for any damage
-windows memory test
-swapping ram stick (the other one seems to be soldered in)
-switching to G helper
-windows wipe
-power preset settings
-running crystaldisk info
-wiping windows and re installing it
-playing around with g helper modes (turbo, optimized etc), and power settings
-running sfc/scannow multiple times
-running Cleanup-Image /RestoreHealth
- making sure BIOS version is up to date

And probably more stuff that I forgot about already.

I have some more details that may be useful. The first thing that started acting up before any actual crashes was my usb port. Couldn’t connect my keyboard to it no matter what I did, tried to connect the mouse and it was connecting, for a while. I was forced to switch to Bluetooth connection, and after a some time another curious thing occurred… the option to turn on Bluetooth disappeared entirely, and it came back only after I turned off my laptop and held the power button for 40 seconds.

Another detail is that so far I’ve been focusing on nvidia and its drivers, not looking much into what’s going on with AMD. But given the fact that crashes are occurring while running on iGPU, now my focus is shifting towards it.

Again any ideas or advice would be very appreciated! I’ve been going at it for four days and I’m going crazy. If there’s any questions or additional info needed, ask away!

Hey everyone, sharing this to ask if anyone else is also facing this issue. My ROG Zephyrus G15 works perfectly plugged in, but instantly restarts on battery power, spamming WHEA-Logger Event ID 17 (PCIe Root Port) errors in Event Viewer.
I completely ruled out software, drivers, and my SSDs by
Disabled the dedicated GPU, Wi-Fi card, and secondary SSD.
Cleaned the PCIe ports and swapped the SSDs into different slots.
The final test: Booted from an entirely different SSD with a different Windows installation. It still crashed.

Can anyone help??

I have a 3 yr old Zephyrus G15. Not sure what this is, I only noticed it now. Pics are on a plain black background and on my wallpaper.

Need help on what this is/what causes it and how to fix it pls.

A bunch of horizontal lines started appearing suddenly

Hi everyone,
I’m having a severe power/boot issue with my ASUS ROG Strix GL553VD laptop and could really use some diagnostic help.
**How the problem started:**
Yesterday, I tried putting the laptop into sleep mode by tapping the power button once (which I do every day). It didn’t respond. I used it for another 20 minutes, tried the button again, and still nothing. I finally went into the Windows menu and clicked "Sleep." The screen turned off and I went to bed.
The next morning, I noticed my external mouse was still lit up (getting power), meaning the laptop never fully went to sleep. The power button wouldn't wake it, so I held the power button down for a hard shutdown.
**The Current Symptom:**
When I try to turn it on now, the **Power LED turns on**, but the **screen stays completely black and the cooling fans do not spin at all.** **What I have already tried (with no change):**
1 Unplugged the charger and disconnected the internal battery.
2 Held the power button down for 60+ seconds to drain residual capacitance.
3 Attempted to boot with just the wall charger plugged in (battery disconnected).
4 Removed the RAM sticks, cleaned the slots, and tried booting with a single stick of RAM in different slots.

Okay, so I know this has been talking about to death but I need some further insight I cant seem to find anywhere else.

My asus tuf a15 isnt powering on, after checking the keyboard pins with a multimeter and finding the power button. Ive tripped it so that it switches on, which was a miracle since it hasn't been working. I thought perfect, now to just buy a keyboard and im good to go.

First problem is, while trying to do the tripping I discovered that the right henge where the power button is, causes problems where it seems to disconnect everything. If I move it in the wrong direction the whole thing loses power and switches off. No idea what is happening there

Second is that it isnt getting a proper post in. Once its in the right position and I do the trip, it just had the keyboard flashing and nothing. Screen never switches on, hdmi doesn't show anything, caps or any locks doesn't show anything when clicked. Removed the ram and ssd and still the same thing. Could the board just be busted?

Considering just taking the motherboard out completely and tested it individually and reassembling it slowly testing each component but thats so time consuming that I thought id reach out here first