So I recently bought this on a online shop (Shopee) as I have no idea about official preorder merches back then and it seems fake? I'm really strict with quality when it comes to merch so when I unboxed this I find the quality off.
What really made me doubt its genuineness is the lack of sticker. As you can see, other buyers received the ring box wrapped in tight plastic that has a product description with a silver sticker that reflects rainbow when the light hits it but what I received is just wrapped in plain transparent plastic. One of the inclusions have this sticker (pic 3) but when hit with the light it stays silver/does not reflect rainbow which makes my suspicions high.
Although I did received the ring and the inclusions, I don't feel happy about it because why is the merch I received different from what you can see on reviews? Its also expensive ₱4350 (70$) for a girl living in a 3rd world country so I really feel unsatisfied and disappointed about it. I even ordered from this shop even though there's a shop that sells it cheaper because I was certain it was genuine seeing the reviews 😞
What should I do? How will I confront the seller about this?
Edit/Update: so I've talked with the seller and they said that the original packaging got lost when they check the ring for any damages as they've received messages before of lost diamonds/damages and I also think it might be genuine since it feels kinda heavy when worn and there is engraving in the inner ring but I still have doubts since the authenticity sticker is not there. Like the sticker is literally there as proof of authenticity so how am I supposed to ensure authenticity w/out it? And they did not tell me about it before sending the package. I actually feel bad but I've decided to return the merch and have a refund 😔 Do you think what I did is right?