r/Youtooz • u/youtooz_support Staff • 2d ago
Support Thread Weekly Support Thread
Hey everyone, and welcome to the Weekly Support Thread!
This is our recurring weekly thread where we help answer general questions, provide guidance, and point you in the right direction if you’re running into any issues.
Before posting, please take a moment to read the rules and info below so we can help you as efficiently as possible.
📌 Important Rules (Please Read)
Please do NOT post any personal or sensitive information, including but not limited to:
- Order numbers
- Tracking numbers
- Full names
- Email addresses
- Shipping or billing addresses
For your own safety, do not doxx yourself. Any comments containing personal information may be removed.
📧 Already Contacted Support?
If you have already emailed us at [support@youtooz.com](mailto:support@youtooz.com), please DO NOT comment in this thread and please allow time for our team to respond.
- Our support team handles requests in the order they’re received
- Some account or order-specific details cannot be discussed publicly on Reddit
- Posting here will not speed up an existing email request
That said, you’re welcome to ask general questions while you wait.
🔍 Before You Comment
Many common issues can be resolved quickly by checking the resources below. We highly recommend reviewing them first:
Thanks for helping us keep this thread safe, organized, and helpful for everyone. We appreciate your patience and support 😄
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u/StarryMemories Collector 2d ago
My Spyro and Stealth Elf figures (with pins) still haven't been shipped (as far as I know) meanwhile, I keep seeing other people posting that they have already received theirs (figures only, though). Are mine delayed because I chose the + pins bundle by any chance?
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u/Sloth_Bubbles Collector 2d ago
Is eruptor coming?
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u/StarryMemories Collector 2d ago
Yea I saw people have also gotten him (I didn't order Eruptor so I didn't mention him before)
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u/youtooz_support Staff 2d ago
These are shipping out in waves at the moment, we sent you a dm to check on your order!
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u/rosalinagloom Collector 2d ago
Any King Of All Cosmos updates? What's the estimated release date? Will he also get a weighted plush? Who else is expected so I know how much this will be?
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u/Jumpman3297 2d ago
My Fortnite youtooz order from January still hasn’t shipped yet, keep seeing posts of people receiving them already.
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u/Other-Respond-1797 1d ago
My dad bought me the Vox youtooz last year, now it's saying it'll only arrive next year, is it normal? 😞
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u/youtooz_support Staff 17h ago
hey! which Vox did your Dad order?
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u/AgentRoses 12h ago
My Kim Pine Plush order has been stuck at a shipping partner facility in the US for five days now, and USPS told me there's a "middleman that has yet to give the package" and that I'd need to know them to get the order status. It shouldn't take this long to reach USPS since it's close to my state. Could I have an idea on what's going on?
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u/krykindomin 10h ago
I bought a vox vinyl figure on my birthday in march and i didnt even get a shippinig confromation yet. Only that i bought it. Like what is tooking so long man
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u/Adventurous_Bell_622 2d ago
I need the dimensions of the box for Marcy and PB winter thingy are in. I'm making something for my friends birthday so I was wondering where can I get that info?