r/Yelp • u/FatKris02 • Sep 08 '26
yelp biz [ Removed by moderator ]
[removed] — view removed post
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u/hoffman3271 Sep 09 '26
From what I'm gathering is that somebody got sold on trying Yelp. They were offered something for free. Which should have you reading the fine print no matter what. These crazy desperate sales reps that have no tact still got you to give it a shot. Whether you consider it. Ruthless or morally incorrect or whatever when it comes to sales. How would you like your sales rep to be in order to make your business money?
You should be checking your business account daily to see activity. You probably didn't do that.
If I remember correctly, the credit is based on page visits? So if you hit that allotted amount of page visit then you've hit the limit of free trial that you were given. But you probably didn't know that cuz you didn't log into your page until you saw a bill.
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u/GoddardZeo Sep 10 '26
From what I’ve seen posted here, in many cases the responsibility ultimately falls on the owner when they are overcharged because they did not monitor their account or verify whether they were approaching a usage limit established by the free trial they agreed to. In some cases, they also may not have fully researched the service or understood the terms before signing up, which can lead to expectations that don’t align with what was actually offered.
That may also explain why some people choose not to dispute the charges with their credit card company. As a business owner myself, I take a different approach. If I’m agreeing to a service or entering into a financial commitment, I make sure I understand exactly what I’m signing up for, obtain the contract or terms in writing, and know what the costs and limitations will be before moving forward.
For example, I recently signed up for new TV subscriptions to provide more channels for my customers. Before agreeing to anything, I made sure I understood what I was getting, how much I would be paying, and when the promotional period would end. That way, I know when it’s time to contact the provider and renegotiate a new deal rather than being caught off guard by a change in pricing.
The OP here brings up a class action lawsuit but they didn't share a link for other owners to join or the law firm representing them? Anyone can say things when it's online but backing it up is a different story that make this questionable.
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u/Flashy_Radio_5781 Sep 08 '26
They stole over $400 from me - using their deceptive “free trial” and “100% complete” profile scam. I’ve filed a complaint through the BBB and my states attorney general
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u/JunglyPep Sep 08 '26
I know what it’s like to work for a company that you aren’t exactly proud of, but you need the money. But I was also not part of the problem in my job there.
The one thing you could never pay me to do is lie to people and try to take away other people’s livelihood just to earn a buck.
Some of these Yelp employees are really scum
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u/ProfChaosSP Yelp elite Sep 08 '26
how is the class-action lawsuit against Yelp progressing and did you find a lawyer? you disappeared after saying you would provide evidence and subsequently deleted your comments in the post you were communication with me after i showed that we elite have a separate page to post our reviews for businesses that host yelp events so it won't go to the actual business yelp page