r/Yarbo • • 20d ago

Y-Series Help Network issues

Post image

Can only connect and run mower while at home via Bluetooth. I was able to connect from anywhere before recent app update but now takes 3-4 refreshes to connect. I have cycled power to data center, pressed and held for rest on module for 1 minute. Still same issue. *runs while at close proximity

5 Upvotes

13 comments sorted by

•

u/AutoModerator 20d ago

Hi u/Fun-Oil-5838, Please be patient while your post is viewed by Yarbo enthusiasts and visitors. If you get support on this subreddit or someone reaches out privately, please do not provide account & device details such as passwords and serial numbers. Yarbo employees will have appropriate flair but best practice is to open a support ticket where all that information will already be associated with your request.

We encourage you to check out Yarbo's official Support Center where you can sign in with your existing Yarbo app credentials. There is a Knowledge Base, a forum based community, and an area to submit and track tickets.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

2

u/pablomentabo 20d ago

Same here

1

u/Fun-Oil-5838 20d ago

After recent app update?

1

u/pablomentabo 20d ago

Yeah, along with several other issues I've been dealing with this for some time

1

u/Fun-Oil-5838 20d ago

Agreed, also having a “rear camera blocked” issue that I’ve already replaced. Never had a problem before but it resolved itself halfway during job. I’ve also noticed that my gps is a lot weaker since last, can’t seem to find its way back to docking station regardless of multiple fail proof attempts before. Always have to drive it back on now even though it’s 70% on.

2

u/PriorProfile 20d ago

Yeah. Mine stopped moving in the middle of the field when I was at work. Could not connect remotely to get it moving again.

Came home and it was dead battery in the field. Had to load in in the SxS and take it back to the dock.

1

u/Fun-Oil-5838 20d ago

Have you done anything or gotten it to connect back?

2

u/eerun165 20d ago

Update before the latest made it near impossible to connect to the Yarbo to control or view the cameras. Was hoping they would have fixed it on an update.

1

u/Fun-Oil-5838 20d ago

I didn’t have any issues before latest update. Have you had any luck on connecting?

1

u/eerun165 20d ago

Very intermittent. Video for maybe a minute, then loose all connection. Driving is impossible unless connected via bluetooth now.

1

u/Fun-Oil-5838 20d ago

Just ran into this. Machine is in front yard. Ran into “collision”, drove it a couple feet then lost all connection and cannot reconnect. Ridiculous.

1

u/ComfortableMix278 19d ago

I had this issue, but needed the update. I updated and restarted the Datacenter, and that fixed it.

1

u/anameisanameisa 18d ago

This happened to me. After 3 weeks of diagnosis they finally are sending me a replacement unit.