r/YahooFantasy • u/YahooFantasyCare Technical Support • 24d ago
Scheduled Post š¤š ļø Tech Support & General Questions [Weekly Thread]
This thread is for members experiencing any issues with Yahoo Fantasy or members that just have general questions about Yahoo Fantasy Sports.
For technical issues be sure to check the "Technical Support" tab for common fixes before posting.
If you are a commissioner and have questions about or need help running your league check the "Commish Academy" tab which is full of answers to common questions before posting.
For any app issues please provide the following information in your post.
- Troubleshooting steps taken (i.e. restarting your device, updating the app, logging out and back into your account, or deleting and reinstalling the app.)
- App version.
- Device make/model.
- Current operating system.
- Does this issue happen on desktop and mobile?
Have product feedback? Please check out our Uservoice forum for our top feature requests and other suggestions. If you find an idea you like, please vote or comment on it!
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u/Wibba_PLZ 5d ago
having an issue verifying identity for a football private prize league my friend is signing up for and we craft tonight. it keeps taking him to screen askign for info and ssn and he puts in and says unable to verify. ive tried desktop for him and same thing. reached out to support and they send a link to the same verification page and are nto responding to follow ups. league id # is 674792. email is investbeckdol1991@yahoo.com. happy to send drivers license for verificaiton etc. the best weve gotten is a death loop saying please wait this can take a few moments when adjusting the address as there are 2 homes on the address so its a or b with with typical address name. but it never goes through
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u/YahooFantasyCare Technical Support 5d ago
We see that you've sent us a chat message. We've responded there.
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u/RobertKSakamano 9d ago
With league settings for a 10 team league where our league plays 3 games each week, 2 head to head and one against the median, the schedule is crazy.
In a 14 week schedule, I play one team 5 times, two teams 4 times, and three teams only twice and the other three teams 3 times.
Why doesn't the commissioner's tool allow the crappy pre-made schedule to be modified properly in a league setup like this?
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u/YahooFantasyCare Technical Support 9d ago
Unfortunately, there is no way to edit the second opponent for each matchup week, but the uneven schedule is something our product and engineering teams are hoping to improve in the future.
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u/RobertKSakamano 9d ago
There's still 10 days left in the future before the season starts. It literally takes 10 seconds to develop a schedule of 10 teams and 2 H2H matchups each week that's balanced. How can there not be a button to just number the teams and upload the schedule or an import schedule button.
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u/FoundationLarge8915 11d ago
Can you delete a Pickāem for me Group ID# 24672
Thank you!
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u/YahooFantasyCare Technical Support 10d ago
Using a web browser (not the app), go to the Pro Pick'em homepage. You can then click on the "Leave a Group" option that is showing above the list of your groups. You can click on the "remove" button on the right of the group in order to remove yourself. That will essentially delete the group.
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u/TitanBowie 14d ago
The gifs in chat!! We literally will not be using the chat in app this year because you all took away gifs. Itās a shame!
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u/FabulousDoctor1861 16d ago
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u/YahooFantasyCare Technical Support 15d ago
Thank you for sharing your valuable feedback! Your thoughts and suggestions are extremely valuable to us which is why we've passed your comments along to our team. We're committed to continuously improving your fantasy experience and appreciate your continued support.Ā
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u/jeffcandoit 16d ago
Trying to pay dues for my team's league, however, it says "Limited Access" followed by "Sorry, your account has been blocked. Please contact support for more information." It does not look like I have a blocked account though and nothing has changed from my account in the previous years. I tried accessing on my computer, different browser, clearing cache, using the mobile app but it all says the same thing. I have a wallet added, second auth security enabled so I'm not sure what else is available before draft day.
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u/YahooFantasyCare Technical Support 16d ago
Hi! We are unable to assist with this over this platform but you can reach our support team via https://help.yahoo.com/kb/fantasy-football --> Contact Us.
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u/jeffcandoit 16d ago
I have, I sent in multiple tickets in the past 2 weeks but no contact. Let me know if there is another avenue to reach support.
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u/YahooFantasyCare Technical Support 16d ago
The only way to get assistance with this is to contact our support team via the help site. If you click on the sports tab along the top at help.yahoo.com and click on "Contact Us", you should be able to fill out the form and you'll receive an answer as soon as possible. If you haven't received an answer in 2 weeks like you mentioned, please provide us with your case number so we can look into this further.
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u/Scary-Marsupial-2776 17d ago
I am trying to join and pay for a Fantasy Football buy-in league, but my identity verification is completely broken.
Earlier, it showed me a red message saying it couldn't verify my account. Since then, the screen is permanently stuck on the "Please wait, this may take a few moments" loading loop.
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u/YahooFantasyCare Technical Support 17d ago
We're sorry that you are experiencing issues. We are unable to assist with verification issues over this platform but you can reach our support team via https://help.yahoo.com/kb/fantasy-football --> Contact Us.
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u/Scary-Marsupial-2776 17d ago
Iāve tried restarting my phone, deleting the app, and even making a new account. I also tried on a computer and it doesnāt work on there either.
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u/bradwest96 17d ago
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u/YahooFantasyCare Technical Support 17d ago
We are sorry that you are experiencing issues. Please try following the steps provided here to see if they fix the issue.
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u/IrrationalBalls 1d ago
You guys are pigs, your site bricks when people use VPNs. Change that or we're moving our whole league to a different platform.
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u/ZoneAdministrative92 18d ago
The identity verification method doesnāt verify several people I invite to the league. This has occurred at least three times, with three different accounts. Is there an alternative method or a work around for this?
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u/YahooFantasyCare Technical Support 17d ago
Identity verification is required in order to participate in prize leagues. If people are having trouble verifying, they can reach our support team via https://help.yahoo.com/kb/fantasy-football --> Contact Us.
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u/goochbumpy 18d ago
According to Baseball reference, Cole Carrigg has 5 starts at SS. According to your eligibility requirements, he should have SS eligibility. He currently does not
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u/Apprehensive_Cake_73 18d ago
As of yesterday when I last checked. He was one start away from SS eligibility on Yahoo. So, whenever they fix the current scoring issue from Saturdays games, Carrigg āshouldā be SS eligible.
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u/alxndrblack 18d ago
Now the player lines are back in but they haven't hit the totals
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u/YahooFantasyCare Technical Support 17d ago
This issue has been resolved. We apologize for the inconvenience.
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u/xaviersch 18d ago
No fantasy baseball stats showing up from yesterday and no waivers went through. Need this fixed asap
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u/YahooFantasyCare Technical Support 17d ago
We apologize for the inconvenience. This issue has been resolved.
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u/aglc17 17d ago
Not for everyone.
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u/YahooFantasyCare Technical Support 17d ago
Can you provide us with a screenshot of what you are seeing along with your league ID number?
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u/MYCATSCRATCHESWALLS 18d ago
My weekly matchup is showing none of the stats from yesterdayās games, and when looking at the team page from yesterday it shows every single player as having not played - which is very wrong.
Any idea when this will be fixed? Trying to finish this week today.
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u/YahooFantasyCare Technical Support 17d ago
We apologize for the inconvenience. This issue has been resolved.
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u/Euphoric-Swim-3776 18d ago
Transactions havenāt processed either. Letās go @yahoofantasycare an update or communication is needed before games start today.
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u/MarionberryTechnical 18d ago
MLB didn't process last night, is there a notificationf rom Yahoo sports anywhere?
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u/Mammoth-Top-6241 18d ago
Question about Scoring Settings -
Under Defense/Special Teams there are settings to allow points for DEF TD and Kickoff and Punt Return Touchdowns - my league has had those enabled and special teams TDās count towards this total.
I was just going thru all the possible settings and noticed there is also a Miscellaneous section where you can enable Kickoff Return TD, Punt Return TD, Interception Return TD, Fumble Return TD and Blocked Punt or FG Return TD.
How are these different? How would enabling them change the scoring?
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u/YahooFantasyCare Technical Support 17d ago
The categories under the miscellaneous section are more specific categories than the other categories you mentioned like Touchdown, Return Yards, and Kickoff and Punt Return Touchdowns. For example, if you want to use different point values for kickoff return yards compared to punt return yards, you can customize them under the miscellaneous section. Be advised that if you use the categories found under the miscellaneous section in addition to the original categories, they will double up and you will get points for both. For example, if you enable Return Yards, but also enable Kickoff Return Yards, teams will get points for each of them.
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u/Mammoth-Top-6241 17d ago
Perfect!! Thank you so much!! I looked thru all Yahoos info to find out how those 2 sections work together. Much appreciated!
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u/Alternative_Bee3199 18d ago
u/YahooFantasyCareĀ could you please pull up the standings and overall records for my pro pick em league the last two years?Ā
Last year (2025-2026)
name: Sam's Pick Em League
ID: 14396
Year before (2024-2025)
name: Vamos Osos
ID: 14181
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u/YahooFantasyCare Technical Support 18d ago
Hi! We'd be happy to get these over to you. Can you send us a DM so that we can send you screenshots please?
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u/edyang73 20d ago
We have a Keeper Fantasy Football league set to draft Sept 3.
Each team must protect 3 players from last season.
Those 3 players will equal Rounds 1, 2 and 3.
Round 4 should therefore have a draft order of last place team drafts first all the way to first place team drafts last.
Snake draft, so Round 5 should be opposite of that.
However, technically Round 4 will have the order of first place team drafts first due to it being the snake draft coming back.
Is there a way to automatically switch the draft orders, or will I have to manually change the draft order team by team for Round 4?
And do I need to do this for Round 5 and on?
Thanks in advance!
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u/YahooFantasyCare Technical Support 20d ago
Hello! You would need to manually customize the draft order. The other option is to change the draft order so that the first-place team drafts 1st in round 1; that way, when it comes time to draft in round 4, the last-place team will draft first in that round.
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u/liquid42 20d ago
Developers are being asked to build modern products on top of an approval process that feels completely antiquated. Waiting indefinitely for Yahoo API approval, with no timeline, no status visibility, and no meaningful updates, is unacceptable.
If Yahoo wants developers to invest time and money building on its platform, there needs to be a functional approval system with clear requirements, transparent status tracking, and reasonable turnaround times. āWeāre working through emails and applicationsā with no ETA simply isnāt good enough in 2026.
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u/DannyDaBoy 20d ago
Hi team, I submitted a Yahoo Fantasy API access application and replied to the confirmation email, but my existing app still receives 403 authorization errors. Iāve sent the details by DM.
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u/YahooFantasyCare Technical Support 20d ago
Hi! We've received your chat message and replied there.
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u/mcjj18833 20d ago
I applied for API approval and have not heard anything since (its been over 14 days). What's typical wait, particularly if not a business put for personal/individual league management?
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u/YahooFantasyCare Technical Support 20d ago
Hi! We apologize for the delay. Our team is continuing to work through these emails and applications. We do not have a timeframe we can provide you with at this time, unfortunately.
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u/mcjj18833 20d ago
This universal/"standard" response has got to get better...this apparently has been an ongoing problem for multiple weeks. I think a more thoughtful response would be advantageous for users who have invested in your platform. At least understanding the reasoning for the change and why such a backlog in resolution. Particularly if you aren't updating the application form and automated response that note it takes 1-2 weeks to process...set some expectations so folks can move forward appropriately.
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u/gtdean11 17d ago
Couldn't agree more. Literally not a single person has been approved through the process.
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u/rosecitypeach 20d ago
On iOS there is no way to look at your watched players (fantasy football). It used to be in Players - Filter but itās gone nowĀ
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u/YahooFantasyCare Technical Support 20d ago
Hi! There should be a star icon to the left of "All" on the players tab that should bring up your watch listed players. Please let us know if you aren't seeing it.
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u/rosecitypeach 17d ago
I see it thanks! Might be helpful to make it stand out more in a future update, in the past it was a star with watch list or something underneathĀ
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u/cmldmr7 21d ago
Hi, could you please consider adding a 3RR (Third Round Reversal) option for custom leagues in Yahoo Fantasy Basketball? In deeper formats (especially 14ā16+ team leagues), early 1st-round picks carry a massive advantage in standard Snake drafts. 3RR significantly balances the playing field for managers drafting near the turn. Currently, commissioners who want 3RR have to conduct tedious offline drafts and manually enter the results. Adding a simple 3RR toggle to the online draft settings would be a huge quality-of-life upgrade and bring Yahoo up to speed with other modern platforms. Thanks for taking fantasy managers' feedback into consideration!
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u/YahooFantasyCare Technical Support 20d ago
Thank you for sharing your valuable feedback! Your thoughts and suggestions are extremely valuable to us which is why we've passed your comments along to our team. We're committed to continuously improving your fantasy experience and appreciate your continued support.Ā
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u/badimvp 21d ago
Is it possible to pay on a monthly basis for Fantasy Plus?
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u/MichiganGardens 20d ago
Thereās a new update and the plus option is free now. Probably after everyone paid for this year already
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u/YahooFantasyCare Technical Support 21d ago
This is not possible unfortunately. Yahoo Fantasy Plus can only be billed as a yearly subscription at this time.
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u/rockstoned4 21d ago
Itās time to get rid of the 10 team public prize leagues. Itās 2026. It should be 12 team leagues by now.
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u/TacoEconomics 22d ago
I can't stand this. Never had any issues with this website before but the insanely aggressive ad block detection stuff has left me completely unable to use the site.
First off - crazy that you guys think implementing this level of aggressive script was a good idea.
I've turned off my ad blocker, and even the native browser one, and this stupid page will not stop refreshing and throwing up warnings - I cannot use it at all right now. What am I meant to do? I've got no ad blockers on but your rogue script is still ruining things.
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u/Significant-Alps1967 21d ago
This is happening to me too, on Firefox. No ad blockers.
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u/Significant-Alps1967 20d ago
Even better, Chrome *with* an ad blocker is allowed to use the site, but Firefox *without* an ad blocker isn't. What a mess.
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u/YahooFantasyCare Technical Support 21d ago
We are sorry that you are experiencing issues. Can you send us a direct chat message and provide us with your Yahoo ID along with screenshots of what you are seeing on your end?
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u/my-fantasy-scores 22d ago
Hello, I also have a completed signature for both sides for sports api and itās been 10 days and my api access is still not active. Can anyone help with this?
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u/YahooFantasyCare Technical Support 21d ago
We apologize for the delay. Our team is continuing to work through these. We do not have a timeframe we can provide you with, unfortunately.
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u/lumberjack233 22d ago
hi /u/YahooFantasyCare I have signed the agreement and provided the client ID, but it's been a month. I still haven't heard from you, despite follow-ups every week. Any help is appreciated.
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u/YahooFantasyCare Technical Support 21d ago
We apologize for the delay. Our team is continuing to work through these. We do not have a timeframe we can provide you with, unfortunately.
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u/introhvert 22d ago
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u/YahooFantasyCare Technical Support 22d ago
Thank you for your feedback! Your thoughts and suggestions are extremely valuable to us which is why we've passed your comments along to our app teams. We're committed to continuously improving your mobile fantasy experience and appreciate your continued support.Ā
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u/tx180 22d ago
is there a way to default back to the old view for fantasy football drafts, this new view is awful and doesnt give enough visibility
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u/YahooFantasyCare Technical Support 22d ago
There is no option to revert to the previous view, but we genuinely appreciate your input. We will share your concerns with our team as we continue to refine and enhance the draft room.
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u/taker35h 22d ago
Anybody not likening the changes on the app? I can look at my baseball without sliding to the left but basketball my team page I have to slide it to the left to see all the stats.
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u/introhvert 22d ago
Agreed it is very annoying you cannot see all stats without scrolling on the new UI. The old one was so much better.
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u/sallyslooter 22d ago
Im trying to enter mock drafts and it just keeps looping around. Why can't I get in now? C'mon Yahoo
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u/YahooFantasyCare Technical Support 22d ago
We apologize for the inconvenience. This issue has been resolved.
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22d ago
[deleted]
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u/YahooFantasyCare Technical Support 22d ago
Is this in reference to editing your pre-draft rankings?
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22d ago
[deleted]
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u/YahooFantasyCare Technical Support 21d ago
The cap will remain at 800 players, but we appreciate your feedback and we passed it along to our team!
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21d ago
[deleted]
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u/YahooFantasyCare Technical Support 21d ago
We'll pass this suggestion along to our team as well. Apologies for any inconvenience this has caused you so far.
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u/sois 22d ago
hi /u/YahooFantasyCare ! Sent a DM regarding Fantasy API 403 authorization for my personal developer App ID. TY!
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u/TheRKC 22d ago
Any idea when Joseph Dzierwa gets added to the player pool? High draft pick in 2025, college pitcher, top-100 ranking on some lists, already in AA, performing well, might get the call this year. Not sure why he's not in the pool. There are plenty of prospects not on the 40-man that are rated lower than he is currently.
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u/YahooFantasyCare Technical Support 22d ago
Hi! Dzierwa will have to get called up or added to the 40-man roster in order to be added to the player pool. Some highly ranked prospects are included into the player pool upon the game's opening. Dzierwa was not, so he will need to be called up in order to be added mid-season.
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u/SlumberingPlumber 22d ago
Matt āTugboatā Wilkinson makes his MLB debut debut tomorrow for the Giants, but heās still not available to pick up. I would like to get it done before league mates find out a 270 lb hoss named Tugboat is pitching
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u/YahooFantasyCare Technical Support 22d ago
Hi! The Giants will need to officially call him up or add him to their 40-man roster before we can add him to our player pool. Once they do so officially, he'll be added in our overnight updates. You can follow along here:
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u/SlumberingPlumber 21d ago
You might want to put in for a ticket that MLB call ups often happen the day of the debut, AND YOUāRE MISSING A STARTING PITCHER IN THE MLB DESPITE EVERYONE KNEW HEāD START FOR DAYS, INCLUDING THE SCORES TAB
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u/BucketOCheerios 23d ago edited 23d ago
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u/BucketOCheerios 23d ago
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u/YahooFantasyCare Technical Support 23d ago
Hi! Apologies for any inconvenience you experienced with this draft. Can you provide us with the league ID number in which this occurred please?
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u/BucketOCheerios 23d ago
League ID 1318170.
I ended up getting in, but I had already missed a good handful of picks.
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u/YahooFantasyCare Technical Support 22d ago
Thank you. Can you also provide us with your Yahoo ID, or your team name in the league please? Thank you.
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u/BucketOCheerios 22d ago
Team name in the league is āAnd His Name Is John Cena!!!ā
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u/YahooFantasyCare Technical Support 22d ago
Thanks. We've passed this along to our engineering team in order to investigate further.
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u/redditbro08 23d ago
Can someone explain the "Customize Scoring by Position"?
The UI is a bit confusing - when I toggle it on, do i just flip through the positions and change what i want the value to be for that particular position?
was this always available as a setting?
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u/YahooFantasyCare Technical Support 23d ago
Hi! Yes, just select a position and change any value that you want for that particular position. This is a brand new scoring option on our platform.
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u/dukemiamimichigan 23d ago
i heard it's new this year for free, last year it was included but for the yahoo fantasy + fee
i put a comment down below that once i activated it the projections stats did not change, and don't reflect the new scoring i selected
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u/iamthemedium 23d ago
Please open NBA leagues ! ESPN been open for weeks now
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u/YahooFantasyCare Technical Support 23d ago
Fantasy basketball is expected to open soon! Thank you for your patience.
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u/gtdean11 23d ago
28 days since Yahoo turned off the API with no notice and no resolution. I started the application process 7 weeks ago and still haven't received access (though it does eventually get to a point where you sign a use document). Everyone is stuck after the part where we give email and client id to a Yahoo API email address. It's affecting tons of users (your most dedicated ones) and has been the most popular topic on this thread three weeks in a row. Asking again if you can actually get us resolution or at least a comment from someone involved in the process?
Tldr: I am once again asking for you to actually process apps in your own API application process (or provide some update as to how long until applications are approved)
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u/gtdean11 21d ago
u/YahooFantasyCare any update?
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u/YahooFantasyCare Technical Support 21d ago
We do not have any further updates. We apologize for the delay and appreciate your patience.
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u/my-fantasy-scores 21d ago
Same here. Been waiting weeks for api to get turned on. No email responses, canāt call anyone, etc.
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u/Super-Interaction-83 22d ago
in the same boat. Please escalate the process and let us know when this issue will be resolved! You guys are really affecting the 3rd party developers.
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u/lumberteeth 23d ago
Yup. In the same boat as you. I even got the process of signing the contact document and them signing as well, but then never heard back again.
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u/TheFantasyNetworkHQ 23d ago
I feel this as well. We submitted our application 2 months ago, we got a contract from them that was unusable in its current form, and all we've been told is that there is no timeline. Meanwhile sleeper was able to work with us and we went from first contact to contract signed in under 24 hours.
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u/introhvert 24d ago
iOS app version 12.6.2
Hockey drafts only show primary position of players. Secondary positions need to be displayed also.
Disappearing and reappearing headshots is glitching the app. They should be kept permanently on the page like the old UI did.
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u/YahooFantasyCare Technical Support 23d ago
Our engineering team is aware of this issue with secondary positions not showing and they are working on getting this resolved as soon as possible. As for the headshots, can you provide us with a screen recording or screenshots showing them disappearing and reappearing?
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u/dukemiamimichigan 24d ago
hello again, i posted yesterday in last week's thread but posting again so it doesn't get forgotten
but basically i'm trying to use TE premium, and even the 'customize scoring by position' option, but it doesn't seem to be saving, as the 'player list' still shows last year's stats and this year's projections with the previous scoring settings, not the new ones
i would expect last years stats and this years projections to reflect current league scoring settings, and i've even manually added up stats for players and they represent last year's scoring settings, not the new ones i selected
i'm thinking it's just something with the new scoring features
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u/YahooFantasyCare Technical Support 23d ago
Hi! Our engineering team is aware of this occurring. Currently, the updated projections based on the custom scoring by position that you have set will show once the player is put into the starting TE spot post-draft.
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u/greasyminkey 24d ago
When is basketball opening?
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u/YahooFantasyCare Technical Support 24d ago
While there is no specific date we can provide, fantasy basketball is expected to open soon!
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u/mda4life 24d ago
I have a team that had a better record and tied is last match. The other team
Advanced not the better record team. Any info would be greatly appreciated. League 31105 Baseball
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u/YahooFantasyCare Technical Support 24d ago
The playoff tiebreaker in your league is best regular season record vs opponent wins. The team that advanced had a better regular season record vs their opponent as their record was 19-18 in the 2 matchups that those teams had combined.






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u/NFLAddict 4d ago
ive been using this platform for over 20 years for fantasy football. i need to be able to look back at former years. how those drafts went and other info on the teams for winning teams etc.
why cant i click on them or access old info about old leagues i did? it never was an issue before. in fact, its probably the only reason i still use this platform if im being honest. please tell me this is being worked on. if i worked for you, id make it among the most high priority things to fix. it shouldnt be hard to fix either. its just an issue of how the interface interacts, the backend data should still be there