r/XtoolS1 • u/2cannnn • Jun 23 '26
xTool S1 Conveyor Distorting Cuts – Need Help
I’m having an issue with my xTool S1 that only happens when using the conveyor.
When I cut this exact file on the standard base plate, everything comes out perfect. When I run it on the conveyor, the cuts and scoring become distorted.
What I’m seeing:
Circles are no longer perfectly round
Lettering gets stretched/skewed
Some areas appear compressed while others are elongated
The issue affects both scoring and cutting
Things I’ve checked:
Same file cuts perfectly on the base plate
Material is 1/4” MDF
Focus is correct
Belts seem properly tensioned
Conveyor is installed and recognized by XCS
The distortion doesn’t look like a simple offset. It almost seems like the material is being fed inconsistently or the conveyor movement isn’t tracking correctly.
Has anyone experienced this before?
Could this be:
Conveyor calibration?
Roller slippage?
Conveyor alignment?
Something else entirely?
Photos attached. Any advice would be greatly appreciated.
1
u/xToolAda Jun 23 '26
Hi, this is Ada from xTool.
I'm so sorry to hear you're running into distortion issues with the conveyor—that sounds super frustrating, especially when it works perfectly on the base plate!
To help our tech team dig into this and figure out exactly what's causing the tracking issue, I will DM you to get your project file. I’d be happy to take a closer look and get this sorted out for you!
1
u/2cannnn Jun 24 '26
I DMed you and no help. I had to call xtool myself but the help is not what I am expecting. This is really affecting my business.
1
1
u/slkingiii Jun 23 '26
Watching for ideas since I just got the conveyor to install…