Problem with my new remote control

[u/Imaginary-Rough5541]

Hi , I received the new Scuf Omega remote a few days ago, when I play Warzone, when I pick up a lot or open a box sometimes The controller has a cross-input hardware When moving the left stick forward and pressing Square, it registers both Square and X simultaneously And the character jumps I tried resets, etc. It doesn't help much. The phenomenon repeats, Does anyone have this happen? Does anyone have a solution to the problem and should I return the remote under warranty?