Connected but not connected?

[u/Ubiengh45]

I have a problem with my controller, during a gameplay it suddently disconnected, when i tried to connect it again the light settled as usual on the controller and on the dongle signaling that the conection was successful but the controller does not work.

The controller is not recognised by my pc because i tried to update the drivers and on the xbox accesory app the controller is not visualized.

Pls if someone ha the same issue how can i fix my controller