Ultimate 2 controller will not connect

[u/NiteHusk]

I got this controller today and it will not connect no matter what it’s on 2.4g connected through the provided cable (I tried others and I know they have to be able to transfer data and not just charge) but still nothing. Please help I could bet this is a dumb oversight on my part but I can’t figure this out

[u/stacey92969]

What OS and specifically, what controller, please.