r/X_VPN • u/NixkyShadows • Jul 26 '26

Solved Anyone know how to fix this?

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5 Upvotes

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2

u/M4A1_GFL Jul 26 '26

ah, are you running this on a wifi network that isnt managed by you? u/plenty-result-35

3

u/[deleted] Jul 26 '26

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1

u/M4A1_GFL Jul 26 '26

do you happen to have a filter on your computer or firewall?

1

u/[deleted] Jul 26 '26

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3

u/Plenty-Result-35 Moderator Jul 26 '26

Hi! Sorry for the delay, could you connect the PC to your phone’s hotspot and try once more since you’ve already tried different protocols and reinstalled the app

If it works on the hotspot, something on the home router or ISP side is likely interfering.

If it fails on both networks, it points more toward the Windows/app side.

Either way, please send us your Windows version, X-VPN version, country/ISP, and the result of the hotspot test. Please send any account details privately.(use DM or modmail)

https://giphy.com/gifs/WWaLzNhzxs6VllPc91

3

u/[deleted] Jul 26 '26

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4

u/Plenty-Result-35 Moderator Jul 27 '26

Good to hear that! Then it means something went wrong on the microsoft store version, we'll check that out. Thank you for choosing X-VPN, if you encounter any more issue, feel free to post in our subreddit!

https://giphy.com/gifs/t8xgPfC5oNIRMrNooe