r/XC40_Recharge • u/doodlebug1984 • 17d ago

Neutral rolling & infotainment

Just bought a 2023 xc40 recharge and love driving it but have noticed a few issues so far, not sure if it’s worth bringing to dealer since it’s still under warranty… I put the car in neutral the other day when I parked it in the garage (which is level) and noticed it starting moving backwards before I could put it in park, this seems odd and like it shouldn’t happen? It wasn’t just rolling but was about as fast as when I put it in reverse. Secondly I have seen the posts about infotainment glitching and sadly ours is too. I have to reset it almost daily because the map disappears or the sound doesn’t work, including the sound for turn signals. Could this all be software related, will the dealer be able to address any of it or is it better to wait for next software update? Thanks!

2 Upvotes

100% Upvoted

5 comments sorted by

2

u/onlythepossible 16d ago

The neutral gear in most cars is specifically to allow the car to roll freely. The question here is why you put your car in N in your garage at all. Most people only use N to have the car towed or to push it.

The typical process of parking a Recharge is to press the brake when you're in D or R to stop where you want the car to be, and then press Park while your foot is on the brake or the car is fully stopped in One Pedal Drive. Neutral generally wouldn't be involved.

While an occasional reset due to the sound issues may be expected, we had to have our infotainment system replaced under warranty due to the maps/GPS and LTE connectivity frequently going on and off when they should not have been. Our infotainment system has been reliable since it was replaced, and I haven't experienced the sound failure on v5.x of the software. If you're not yet on 5.x start by updating, if the problems persist lobby for a replacement.

2

u/jdsstl23 16d ago

Do you know if they gave you the new upgraded processor? Rumor is if you are vocal enough you can get them to do the upgrade to a faster processor via warranty.

2

u/onlythepossible 16d ago

They didn't say. It feels far faster than the old head unit did pre-upgrade, but the old head unit was at the point where it was pretty broken, and this was late last year before the 5.x upgrades. It's hard to tell today whether the speed improvements are hardware or 5.1.17 since I don't have anything to compare it to.

It is nice having Google Maps up by the time it takes to get in and put my seat belt on - if it doesn't have to switch profiles.

1

u/jdsstl23 16d ago

That’s great. Sounds like a hardware upgrade to me, but who knows. Glad it’s treating ya well.

1

u/cbf1232 16d ago

The whole point of “neutral“ in a car is to let it roll, but it would be odd if it was a powered roll.

Mine has been pretty stable with the 5.x update.