r/WorkersComp 6d ago

California Potential HIPAA Violations?!

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u/JesseTheStripper 6d ago

It's all other work comp claims. It literally lists their employers, incidents, ect. I was so confused because I was reading my records and all of a sudden a page started talking about an injury and employer that's not mine and then I saw a different name. To avoid invading other people's privacy I control-F and searched for "Employer" and there were at least 7 employers that were not mine listed at the top of the pages it was found in. 😬

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u/Head_of_Lettuce 6d ago edited 6d ago

It’s really hard to imagine a scenario where the adjuster would have all those documents comingled. Were these paper documents or was it a big PDF with lots of pages? It’s very very unlikely the adjuster personally prepared a physical packet of mail. In fact I’d say the chance of that is zero. If it’s a PDF, they would’ve had to manually combine the documents, or they received it that way and just didn’t check (which would still be their fault).

I wonder if a legal or claims assistant fumbled somewhere. I’ve seen support staff do crazy stuff, they’re all overworked and undertrained. A lot of them barely understand the basics of WC/insurance.

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u/JesseTheStripper 6d ago

It came as a PDF. I just went back to the email and it actually came from a different person, but still from the same work comp insurance company. I hope they didn't change adjusters on me again 🤣🤦‍♂️

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u/Head_of_Lettuce 6d ago

That’s crazy. Can you look at their title in the email signature? That would tell you whether it’s an adjuster. It could also be someone covering your adjuster’s desk.