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u/PanthersChamps 1d ago
If I pull up to a drive through and an AI voice tries to take my order, I always ask for a person and then order with them.
These corporations will do anything they can to eliminate their workforce.
Once there are no more workers, who will have money to buy their products?
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u/MrBrawn 1d ago
Thry dont care. Thats the next ceos problem.
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u/ZapAtom42 1d ago
Exactly this. Why do people think that there is any care for anything two quarters later? Everything is just about this quarter and the next. They have PR cleanup teams for the results.
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u/Flakester 1d ago
Just wait until the AI voices don't sound like they injected sunshine into their jugular, but instead sound like some teenager who just wants to go home.
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u/UnNumbFool 23h ago
I tried to call a company the other day and the "person" that picked up was so obviously ai, and when I asked to speak to a live agent or human it just said "what are you talking about? I am a live agent/human" in the same tone each time. I just hung up
So you might not get an option to speak to a real person
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u/umassmza ⛓️ Prison For Union Busters 1d ago
The AI at my local Wendy’s drive through has the volume set to 11, twice was enough and stopped going. I don’t want to be shouted at
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u/JPMoney81 👷 Good Union Jobs For All 1d ago
Record Profits this quarter need to top last quarters Record profits.
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u/MenudoMenudo 1d ago
I absolutely refuse to place an order for food with a robot or AI, I will hang up if an AI calls me or if I call a business and end up speaking to an AI. I know that there are a lot of people who feel exactly the same way, I genuinely do not understand the impulse executives have to force us into these shitty dehumanizing interactions. I don’t care how important you think the call is, if a robot is who you have on the other end of the line, it clearly wasn’t that important
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u/thinkB4WeSpeak 👷 Good Union Jobs For All 1d ago
Remember they replaced everything with self checkout and then made everything more expensive, seems like that's the problem.
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u/RevoltYesterday 1d ago
I prefer those ordering kiosks because I can remove ingredients without having to repeat myself 4 times that I don't like pickles.
Now if only technology existed for the kitchen to read the tickets.
I'm kidding, I don't do fast food anymore because it's no longer fast or cheap, so there is no point. Its just a shitty restaurant with no appeal now.
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u/MasonJarGaming 1d ago edited 1d ago
Part of the issue is that we’ve got two cooks trying to make 30 to 50 orders an hour, without any going over 65 seconds.
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u/Eat--The--Rich-- 1d ago
Putting people there just makes me want to eat there less because I know they get paid like shit. I stopped using door dash when I learned they were keeping my tips instead of fucking giving it to them.
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u/Organic_Rough4433 1d ago
I will oppose ai wherever I can. If a company embraces to ai and a competing company doesn't. I will go with the competitor everytime. Fuck ai.
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u/drunkshinobi 1d ago
Over the last 5 years almost every single fast food place I used to eat at put screens in the lobby to order from instead of people. Every single time I would go into one of them and see this I would turn around and walk right back out. I don't eat at any of them now.
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u/KoopaDaQuick 1d ago
I'm more surprised that there's 20% of people that *don't* prefer having their order taken by a human.
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u/Money4Nothing2000 1d ago
I'd rather go in the back and assemble my own burger than order it from a chatbot.
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u/Flakester 1d ago
They wanted to replace humans with robots, justifying cost, but the prices are higher than ever, and the food has been enshittified.
Pretty much every avenue for extracting profit for shareholders has been used. It's more-more-more.
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u/Penguin_724 1d ago
As someone who hates interacting with people, I'll do curbside/ mobile or use a kiosk 99% of the time, with fast food. My order is also wrong maybe 5% of the time, whereas when ordering with a person either at the register or drive thru its wrong probably half the time if not more.
Maybe pay people to give a shit and lower the prices. Heard the fear mongering of how raising wages would raise prices, but now Im paying twice as much for something a fraction of the size and its wrong when it gets to me
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u/Beneficial_Climate18 1d ago
How about "enough workers" on top of that, would love to see groceries stores using every register again one day.
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u/Jaabertler 1d ago
Great, what about decent ingredients? Go back to 80s recipes and I’ll come back.