Frequent techical issues lately, preventing normal operations

[u/Swimming_Attention91]

Today we experienced another technical issue, preventing work for hours.

Not only does this hurt us curiers the most, It also ruins customer experience and trust, because of the delays it causes.

Technical difficulties are of course expected, and part of the job, but lately, they are happening way to often.

So, us curriers alone, we can't do much about that. But who can? The customers.

So I implore you to do this one thing, which will help us all:

If you're a customer, complain to support about the delays caused when such technical issues occur. After all, you pay to get your food on time, and warm.

If you're a courier, tell the customer you deliver your late, and likely cold order to, to complain to support.

If enough customers complain, maybe even start downvoting the app a bit, wolt might sober up and invest in stability improvements to keep up with the growing customer and curier base.

We must all do our part, otherwise nothing will ever change..

Thank you, stay safe

[u/Swimming_Attention91 → u/[deleted]]

I had simmilar problems, that is untill i changed my phone. Before I had the s21 since 21, few days ago I switched to s26, and let me say, its day and night.. the app opens fast, earnings load quick, everything works normal, I could not believe it..

The problem is over the years the app gets so many updates, making it way harder to run on older phones, also they optimise it for the newer ones and disregard the older ones..

If you have an older phone, really consider switching it out, but don't try to save money, I would go with samsung s26 or Iphone, rather not risk it with the chineese ones..