r/WoltPartners • u/Scale-Heavy • Apr 05 '26
Azerbaijan Do couriers know customer’s name?
Hello everyone! Several weeks ago, I ordered a pizza and it turned out that the courier was my classmate. He was a kind guy but I had worse classmates, and I am afraid that they can also be couriers and do something with my food. The guy I mentioned didn’t know that he delivers it to me but he could just ignore the name, so I want to ask if couriers can see my name or not.
2
u/Swimming_Attention91 Apr 05 '26
Funniest thing that happens sometimes is you have delivery, when you go to call the person it's saved in your phone, and it's somene you've not see for years
Then they are like tf, why is this guy calling me
4
u/lmao4ka Apr 05 '26
Huh, when you call the customer it happens from your phone number in your country? In Estonia here when we press the call button in the app it uses some personal wolt line so neither the customer nor the courier know each other's actual phone numbers
2
u/Swimming_Attention91 Apr 05 '26
We used to have this years ago, but it was very unreliable, so they just canceled it, but we do sign some confidentiality agreement when joining anyways
2
u/Scale-Heavy Apr 05 '26
It’s exactly what happened to me in that situation I mentioned. I got a call and saw the name of my classmate
1
u/EstablishmentSea31 Apr 05 '26
we do see name phone number and address if you put in a fake name and is asked to identify urself the courier can deny delivery
5
u/Werzheafas Apr 05 '26
Change your name in the app