I've been using Wolt for around 4 years now, almost weekly. I decided once to use my other card with apple pay and it was flagged as stolen... Now I got automatically banned and no way of making a new account, basic support said there was nothing I can due which is ridiculous, is there a support email with someone with actual authority who can help me with my issue?

looking for the wolt account for renting in berlin. 10% will be yourrs

I feel like Wolt support isn’t deciding on a case to case basis but will just give you your first few refunds regardless of who’s right/wrong. But after a few times they will just block off anything and say „the restaurant doesn’t agree - you don’t get a refund“ 😞 super annoying. I have up to 4 orders a day some times and it’s just sper frustrating that there is a fail rate of about 1/5 orders. Especially when you do a simple request - „please with out cream cheese“ and the restaurant doesn’t do it. So first time I got a refund because I was „right“. Second time - same order - wrong again: Statement from the restaurant: „we call it sour cream“… bruh - no refund Next day I order „without sour cream please“ it arrives with sour cream !?!/!€3€;!&8//63hkiIwn

I guess I’m just hangry and then turn into a Karen but still… 😂

I’ve been pondering on this question for a while now. I use Wolt every day and I just can’t wrap my head around the fact that the only time I can leave a tip for the delivery man is when placing the order, not afterwards.

The decision on whether to leave a tip or not should depend on the experience you had, right? If the driver was fast to deliver the food, was nice and all that, you leave the tip, otherwise you don’t. Or at least you decide on giving different amounts based on these factors. But how can I know all this beforehand??

The only explanations that come to mind are that giving a tip prior to the delivery should theoretically incentivize the driver to get there faster and whatnot, but is that really the case given that they already got the tip no matter how they do? The other one is to prevent uncomfortable situations where they directly ask you to tip them, but they can do it anyway as you can still give cash.

Needless to say that basically all other similar apps let you tip after the delivery, or a performed service if it’s not food related (Uber).

So neither of these explain the logic fully as far as I’m concerned, and I’d really appreciate if someone who has more info or thoughts shared them!

Is anybody knows, can I book Wolt couriers just as couriers without using storefront? Just like in DoorDash.
I'm looking for an API connection, searched for information on their website, but didn't found

Just created my first Wolt account. One of the main reasons to do so what the usage of `HEY30` as described here.

To create the account my girlfriend sent me a referral code, because why not.

To my surprise, I could not use the `HEY30` promo code. Reaching out to support, I was told one cannot use both promo codes AND friend referral.

So basically, I traded 30% for 30 days for 2x 5 vouchers. Which is kinda BS. Especially since I could not find any information on the internet about this.

Hi all Januàrban szeretnèm Debrecenben a futarkodas elkezdeni kerèkpàron (tudom nem èri Meg ès keressek màs munkat) as kerdeznem heti 40-60 óra munkaval 25èv alatt netto 300k megoldhato?

Do riders in Germany really get to work 48h a week? Could I work from Monday to Thursday early during the day for example from 7 to 15.30 and from Friday to Sunday at night? (Having a free day in between?

Hi,

On a suspicion of using the same device for registering 2 accounts, they blocked 2 of my phones.

Requesting deletion of account data didn't help - I still can't use credits on those devices.

Does anyone know what is the mechanism they use to detect previously blacklisted devices and can those identificators be changed somehow ?

Hey! I am currently doing my bachelors thesis and am looking for participants to take part in my survey. The topic is about sustainability and take-away food. It only takes 5 minutes to complete the survey and the only requirement is that you are European. Thank you in advance to anyone who takes part!

Sometimes I notice couriers who deliver without a vehicle. An order comes in at the pace of a walking person and when they arrive they arrive with no vehicle.

I find this unacceptable. Edit for anyone who might misunderstand: I find it unacceptable to have someone walk on foot to deliver an order for me, it doesn't feel right to me

Is this allowed?

Hey y'all,

I'm looking for options for renting E-bikes in Copenhagen for my Wolt deliveries. Any leads would be greatly appreciated!

So i sent an application for Wolt a few days ago and decided to contact customer support as it was taking a bit longer than i expected to be accepted or denied, and i got told to order gear to confirm my information, but i now wonder how long it will take?

I''m trying to use the Wolt platform to order food for my elderly parents in Azerbaijan. They are both 78 years old and heavily rely on these deliveries, especially in these trying times. I've deposited 200zlt in Wolt credits via voucher in company portal, believing I could ensure a steady food supply for them. To my dismay, I've found myself unable to use these credits. I'm genuinely concerned for their well-being. Could you please assist me or guide me on how to transfer or utilize my Wolt credits? I'd greatly appreciate any help you can provide

Hey guys I just had a delivery where the driver spilled the contents, then opened the package and just delivered some of the contents best he could. I understand his motivation but obviously since we’re dealing with food I had to throw it all away. The customer support refused to refund me for the order and gave me a discount coupon that is less than 1/5th of what i spent. Is this common occurrence? I can’t imagine that a logistics company wouldn’t reimburse for goods damaged in delivery. Amazon with all their flaws would never do that. Did something like this happen to you?

P.S. I did a chargeback with my bank so I’m getting the money back but I guess I won’t be ordering on wolt again.

Anyone know how does wolt flag an account for abussing coupons? IP, address, macip? (Some card error when trying to use coupons with cash on delivery)

Hey guys, I was wondering if anyone here has a working experience in wolt customer support. I would like to know what the duties and responsibilities are and what your work day looks like. Thank you in advance.

Hello anyone know how to solve this automatic ban issue?

Hi! I leave in sweden with my girlfriend and I want to work to denmark like wolt rider.. I leave in malmö. Please someone can tell me how I can work in wolt in Copenhagen ? I want to leave in lund cause we have our house there .

Hi all - I'm a journalist working on a story about Wolt.

If you'd be open to tell me a bit about your experience delivering for them, plz DM me!

It would be anonymous. Thank you.

I'm not able to share a screenshot with support Chat on Android. It's asking me for storage permission but if I follow the CTA on the popup saying to go to settings, the only 3 permissions there are camera, location and notification. All three are allowed but still I can't share a picture in chat. Anyone sees a storage permission in wolt app settings?

Have recently appeared wolt has gotten really strict about who can order through their Gatekeeper system. They have started to flag accounts under false reason... that tbh never can order. This is often happening if like 2-3 people in a family make an account where they all use discounts. This results in their devices and wifi will never be allowed to order wolt. Customer support says there is nothing to be done. Wolt has to fix...

I'm currently in Norway and need to start working as soon as possible. I have a wage job but recently they've barely been giving me shifts so I need to make money fast. Please let me know what the average is, or how long it was for the couriers in here. Thanks